At a Glance
- Tasks: Help store colleagues provide exceptional customer service and maintain store standards.
- Company: Join Jollyes, a brand that values genuine connections with pets and people.
- Benefits: Enjoy 30% staff discount, employee rewards, and additional holiday awards.
- Why this job: Be part of a fun, fast-paced environment while promoting responsible pet ownership.
- Qualifications: Experience in customer-facing roles and a hands-on approach are ideal.
- Other info: Flexible shifts required, including evenings and weekends; uniform provided.
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing exceptional customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.
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We are seeking people with a fun personality who are great at interacting with pets and people.
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Enjoy the challenges of a fast-paced retail workplace.
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Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach.
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Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
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A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
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Part time, permanent position – 12 hours per week
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£8.18 – £11.44 per hour
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30% staff discount scheme
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‘Treats’ Employee reward scheme (800+ retailer discounts & perks)
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‘We Care’ Employee assistance programme (medical & wellbeing services)
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Additional holiday awards for weddings & civil partnerships, new pet’s 1st day, long service, and your birthday off!
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Uniform provided.
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Workplace pension scheme.
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Free car parking
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Cycle2Work scheme – up to 47% off a new bike and accessories with Halfords
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Retail Trust membership for lots of wellbeing, financial and counselling support
Sales Assistant employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your passion for pets and customer service during your interactions. Whether it's in a casual conversation or during an interview, let your enthusiasm shine through. This will demonstrate that you align with Jollyes' values and are genuinely interested in the role.
✨Tip Number 2
Familiarize yourself with the Jollyes brand and its values: Genuine, Wise, Focused, Eager, Together. Be prepared to discuss how you embody these values in your previous experiences, especially in customer-facing roles.
✨Tip Number 3
Highlight your flexibility and willingness to work varied shifts, including evenings and weekends. This is crucial for a retail position, so be ready to discuss your availability openly.
✨Tip Number 4
Prepare examples of how you've provided exceptional customer service in past roles. Think of specific situations where you went above and beyond to help a customer, as this will showcase your hands-on approach and commitment to service excellence.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities Jollyes is looking for in a Sales Assistant. Highlight your customer service skills and experience in a retail environment.
Show Your Personality: Since they are seeking individuals with a fun personality, make sure to convey your enthusiasm and approachability in your application. Use a friendly tone that reflects your ability to interact well with both pets and customers.
Highlight Relevant Experience: If you have previous experience in a customer-facing role, be sure to detail this in your CV and cover letter. Provide specific examples of how you provided exceptional customer service and contributed to a positive store environment.
Demonstrate Flexibility: Mention your availability and willingness to work flexible hours, including evenings and weekends. This shows that you are committed to meeting the needs of the store and can adapt to a fast-paced retail environment.
How to prepare for a job interview at Jollyes The Pet People
✨Show Your Fun Personality
Since the role requires a fun personality, make sure to let your true self shine during the interview. Share anecdotes that highlight your interactions with both pets and customers to demonstrate your engaging nature.
✨Emphasize Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to assist customers, as this aligns with the values of being an ambassador for the Jollyes brand.
✨Demonstrate Flexibility
Be ready to discuss your availability and willingness to work flexible hours, including evenings and weekends. This shows that you understand the demands of the retail environment and are committed to meeting the store's needs.
✨Align with Company Values
Familiarize yourself with Jollyes' core values: Genuine, Wise, Focused, Eager, Together. During the interview, express how your personal values align with theirs and provide examples of how you've embodied these traits in previous roles.