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- Tasks: Assist customers with pet products and provide excellent service in a fun retail environment.
- Company: Join Jollyes, an award-winning pet retailer with over 70 years of experience and a passion for pets.
- Benefits: Enjoy flexible hours, discounts, wellbeing support, and a fantastic benefits package including paid leave for special occasions.
- Why this job: Be part of a friendly team, develop your career, and make a positive impact on pet owners' lives.
- Qualifications: A fun personality, customer service experience, and flexibility to work evenings and weekends are essential.
- Other info: Part-time position available with opportunities for growth and development within the company.
Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Following exciting recent growth, we are looking for a talented individual to be a Sales Assistant in our Llanelli store. This is a fantastic opportunity to join a company voted top Pet Retailer of the Year 2023 by the Pet Industry Federation and included in the Sunday Times 'Best Places to Work' list.
The Benefits:
- £8.18 - £11.44 per hour
- iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry
- Colleague ‘Treats’ – numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and much more (including ‘Tooth Fairy’ dentist on demand).
- 50% off Jollyes branded products (and 30% off other brands in store for your pet’s needs!) with discounts for our groomers and pet clinics too.
- Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
- Free colleague uniform and on-site parking
- Additional paid leave for your wedding, new pet coming home and your birthday off!
- Enhanced Maternity leave – Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service)
- Enhanced Paternity leave – partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc)
- Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values with a ‘Cat nap day’ to enjoy a day off on Jollyes, as well as a ‘Top Dog’ badge and certificate
- Buy/Sell holiday scheme – can purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement!
- Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords
- Care concierge supporting colleagues who are carers with access to information, services and benefits
- Alvie health coaching / cancer support (specialist nurses, physios, nutritionists, psychologists…)
- Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more
- Learning & Development for future progression into Supervisory, Management or Support roles - you really can have a great career with Jollyes!
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position – 12 hours per week.
About Jollyes The Pet People
Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Pet Industry Federation ‘Best Pet Retailer 2023’, Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. And with our accreditation to the Pet Sustainability Coalition, we're friendly to pets, people and the planet too!
To Apply
If you’re keen to develop your career in retail and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!
Sales Assistant employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with Jollyes' values and mission. When you understand what the company stands for, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Showcase your passion for pets! Whether it's through volunteering at animal shelters or sharing your own pet stories, demonstrating your love for animals can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this will highlight your ability to provide the high levels of service Jollyes is looking for.
✨Tip Number 4
Be ready to demonstrate your flexibility. Since the role requires working evenings and weekends, having a clear plan on how you can accommodate various shifts will show your commitment and readiness for the job.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you interacted with pets or provided exceptional service, as this aligns with Jollyes' values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and customer service. Mention specific examples of how you've gone above and beyond in previous roles to enhance customer experiences.
Showcase Your Personality: Jollyes is looking for individuals with a fun personality. Use your application to convey your enthusiasm for working in a fast-paced retail environment and your ability to connect with both pets and people.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability for evenings and weekends. This shows your commitment to meeting the needs of the store and its customers.
How to prepare for a job interview at Jollyes The Pet People
✨Show Your Passion for Pets
Make sure to express your love for animals during the interview. Jollyes values candidates who are genuinely passionate about pets, so share any personal experiences you have with pets or how you've helped others with their pet care.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to help a customer, as this aligns with Jollyes' commitment to delivering fantastic service.
✨Emphasise Teamwork and Flexibility
Since the role requires working with a team and being flexible with shifts, be ready to discuss your experience in collaborative environments. Mention times when you adapted to changing schedules or supported your colleagues.
✨Align with Jollyes' Values
Familiarise yourself with Jollyes' core values: Genuine, Wise, Focused, Eager, Together. During the interview, try to weave these values into your answers, showing how you embody them in your work ethic and interactions.
