At a Glance
- Tasks: Deliver fantastic customer service and promote responsible pet ownership in a fun retail environment.
- Company: Join Jollyes, an award-winning pet retailer with a vibrant culture.
- Benefits: Earn £8.18 - £12.21 per hour, plus bonuses and amazing discounts.
- Other info: Flexible hours, great career progression, and a supportive team await you.
- Why this job: Combine your love for pets with a rewarding career in retail.
- Qualifications: Experience in customer service and a passion for pets are essential.
Overview
Retail Sales Assistant – Jollyes Pets – Scunthorpe. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Following exciting recent growth, we\’re looking for a talented individual to be a Sales Assistant in our Scunthorpe store. This is a fantastic opportunity to join a company voted Best Retailer 2024 (< £250m t/o) by Retail Week and included in the Sunday Times \'Best Places to Work\' list.
What do we need from you?
Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position – 12 hours per week.
Benefits
- £8.18 – £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments, terms and conditions apply.
- iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus discounts and savings benefits.
- Retail Trust membership – counselling, wellbeing and financial support for the retail industry
- Colleague ‘Treats’ – discounts on up to 800 high street retailers and online service providers
- Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and more (including ‘Tooth Fairy’ dentist on demand).
- 30% off Jollyes branded products (and 20% off other brands in store) with discounts for groomers and pet clinics.
- Workplace pension scheme provided by Legal & General (EE 3%, ER 5%)
- Free colleague uniform and on-site parking
- Additional paid leave for wedding, new pet coming home and birthday
- Enhanced Maternity leave – full pay for first 26 weeks, then SMP; or 6 weeks full pay followed by 33 weeks SMP if under 2 years service (pro rata for part time)
- Enhanced Paternity leave – 4 weeks full pay (or 2 weeks full pay under 2 years service)
- Top Dog Award scheme – colleague nomination for great service, a ‘Cat nap day’ off, and a badge/certificate
- Buy/Sell holiday scheme – purchase or sell up to 5 days
- Cycle2Work scheme – up to 47% off a new bike & accessories
- Care concierge for carers with information, services and benefits
- Alvie health coaching / cancer support
- Discounted membership for David Lloyd Clubs
- Learning & Development for progression into specialist or Key Holder roles, Management or Support roles
About Jollyes Pets
Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’. Accredited by RestLess as an age inclusive employer and aligned with the Pet Sustainability Coalition.
To Apply
If you\’re keen to develop your career in retail and benefit from progression as we grow, you\’ll be warmly welcomed and your contribution valued. Click the \’apply\’ button today and join our pack as a Jollyes Sales Assistant!
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Sales Assistant employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jollyes. Understand their values and what makes them tick. This way, you can show off your passion for pets and how you align with their mission.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be interacting with both pets and their owners. Think of some fun ways to engage with customers and showcase your personality during the interview. Remember, they want someone who’s genuine and eager!
✨Tip Number 3
Be flexible! Since the role requires covering shifts over 7 days, highlight your availability during the interview. Show that you're ready to jump in whenever needed, whether it’s evenings or weekends.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any experiences you have with animals and how they inspire you to provide great customer service. We want to see that you're not just looking for a job, but that you genuinely care about our furry friends.
Highlight Your Customer Service Skills: Make sure to emphasise any previous roles where you've provided top-notch customer service. We’re all about being genuine and friendly, so share examples of how you've gone above and beyond to help customers in the past. This will show us you’re a perfect fit for our team!
Be Flexible and Ready to Adapt: Since our store hours include evenings and weekends, it’s important to mention your flexibility in your application. Let us know that you’re ready to jump in whenever needed, as this is key to thriving in our fast-paced retail environment.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your personality and passion right from the start. Don’t miss out on the opportunity to join our amazing team at Jollyes!
How to prepare for a job interview at Jollyes The Pet People
✨Know Your Stuff About Pets
Before the interview, brush up on your knowledge of different pets and their needs. Jollyes values genuine pet lovers, so being able to chat about pet care or share your own experiences with animals can really set you apart.
✨Show Off Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations or went the extra mile for a customer, as this role is all about delivering fantastic service.
✨Embrace the Jollyes Values
Familiarise yourself with Jollyes' core values: Genuine, Wise, Focused, Eager, Together. Prepare to explain how you embody these values in your work and interactions, as they are looking for someone who aligns with their brand ethos.
✨Be Flexible and Ready to Adapt
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight any previous experience in fast-paced environments where you had to adapt quickly, showing that you can handle the dynamic nature of retail.