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For Companies At a Glance
- Tasks: Support the Store Manager and lead daily operations in a vibrant pet retail environment.
- Company: Join Jollyes Pets, an award-winning UK pet retailer with a passion for pets.
- Benefits: Enjoy competitive salary, bonuses, discounts, and health support.
- Why this job: Make a real impact in a fun, pet-loving culture while developing your career.
- Qualifications: Retail management experience and a love for pets and people.
- Other info: Dynamic team environment with excellent growth opportunities and recognition rewards.
The predicted salary is between 22000 - 25000 £ per year.
Salary £26,000 - £28,500 p.a. + bonus potential of £1-5k p.a* supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.
The Benefits:
- Competitive salary of £26,000 - £28,500 p.a., plus annual bonus potential of £1-5k p.a*, subject to reaching pre-agreed measures.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programmes, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
The Role:
Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence. Managing people, financial performance, store standards, customer service. Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together. Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
The Skills:
- Passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
- Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis.
- A team player, able to communicate effectively and build high-performing and highly engaged teams.
- Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- Commercially aware and proactive, with great planning and organisation skills.
- May need to work out of hours or cover other stores in the region; therefore you should have your own transport with a UK driving licence.
Full time, permanent position – 40 hours per week, working 5 days out of 7.
About Jollyes Pets:
Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets, people and the planet too!
To Apply:
If you’re keen to develop your career in retail management and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Deputy Manager!
Deputy Manager in Newcastle upon Tyne employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Newcastle upon Tyne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Jollyes' social media and website. Understanding their values will help you connect with the team and show you're genuinely interested in being part of their pack.
✨Tip Number 2
Practice your pet knowledge! Since this role is all about pets, brush up on your understanding of pet care and products. Being able to chat confidently about pets will impress the hiring team and show your passion.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experience where you've successfully managed a team or improved store performance. Be ready to share these stories during your interview to demonstrate your capability as a Deputy Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your appreciation and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Deputy Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Pets: Make sure to highlight your love for pets in your application. We want to see that you genuinely care about animals and can connect with our customers, the pet parents!
Tailor Your Experience: When detailing your previous retail management experience, focus on how you've supported a team and managed store operations. We’re looking for examples that show you can lead by example and create a positive work culture.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jollyes.
How to prepare for a job interview at Jollyes The Pet People
✨Know Your Stuff About Pets
Since this role is all about pets, make sure you brush up on your pet knowledge. Familiarise yourself with common pet care practices and products that Jollyes offers. This will not only show your passion for pets but also demonstrate your commitment to providing excellent customer service.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be supporting the Store Manager and leading a team. Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve motivated others or resolved conflicts, as these experiences will highlight your ability to create a positive work environment.
✨Understand the Business Metrics
Get familiar with key performance indicators (KPIs) relevant to retail management. Be ready to discuss how you’ve previously contributed to improving sales or store standards. Showing that you understand the commercial side of things will impress the interviewers and prove you're proactive.
✨Emphasise Teamwork and Communication
Jollyes values a collaborative culture, so be prepared to talk about how you work well in a team. Share specific examples of how you’ve communicated effectively with colleagues and customers alike. This will demonstrate that you embody their values of being genuine, wise, eager, focused, and together.
