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- Tasks: Support the Store Manager in daily operations and team management.
- Company: Join Jollyes Pets, an award-winning retailer with a passion for pets.
- Benefits: Competitive salary, bonus potential, discounts, and health support.
- Why this job: Be part of a growing company voted Best Retailer 2024!
- Qualifications: Retail management experience and a love for pets required.
- Other info: Dynamic work environment with excellent career growth opportunities.
The predicted salary is between 22600 - 27000 £ per year.
Deputy Manager – Jollyes Pets - Congleton. Salary £26,500 - £30,000 p.a. + bonus potential of £1-5k p.a*. Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.
Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our Congleton store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times 'Best Places to Work' list and accredited by the Pet Sustainability Coalition in 2024.
The Benefits:
- Competitive salary of £26,500 - £30,000 p.a., plus annual bonus potential of £1-5k p.a., subject to reaching pre-agreed measures.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
The Role – Deputy Manager:
- Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence. Managing people, financial performance, store standards, customer service.
- Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together.
- Ensuring you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. (Training given).
- Delivering the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
The Skills:
- A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
- Previous retail management experience, where you have deputized for the Store Manager and taken a hands-on approach to managing the business on a daily basis.
- A team player, able to communicate effectively and build high performing and highly engaged teams.
- Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- You should be commercially aware and have a proactive approach with great planning and organisation skills.
- As part of the store management team you may on occasion need to get to store out of hours or to help provide cover in other stores in the region, therefore you should have your own transport with a UK driving licence.
Full time, permanent position - 40 hours per week working 5 days out of 7.
About Jollyes Pets:
Jollyes are an award-winning UK pet retailer with over 100 stores and over 70 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!
To Apply:
If you're keen to develop your career in retail management and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Deputy Manager!
Deputy Manager in Ellesmere Port employer: Jollyes The Pet People
Contact Detail:
Jollyes The Pet People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Ellesmere Port
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jollyes. Understand their values and what makes them tick. This way, you can show how you fit into their culture and contribute to their success.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Think about your past experiences and how they relate to the Deputy Manager role. We want you to shine!
✨Tip Number 3
Show your passion for pets! Since Jollyes is all about pets, make sure to express your love for animals during the interview. Share any relevant experiences that highlight your commitment to pet care and customer satisfaction.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the Deputy Manager position.
We think you need these skills to ace Deputy Manager in Ellesmere Port
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for pets shine through! Share any experiences you have with animals and how they inspire you to provide excellent customer service. We want to see that you're not just looking for a job, but that you genuinely care about our furry friends.
Highlight Your Management Experience: Make sure to detail your previous retail management experience. Talk about times you've stepped up in a deputy role or led a team. We’re looking for someone who can support the Store Manager and keep things running smoothly, so show us how you’ve done this before!
Be Genuine and Personable: We value authenticity, so don’t be afraid to let your personality come through in your application. Use a friendly tone and be yourself! This will help us see how you’d fit into our team culture and connect with our customers.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups. Plus, it shows you’re keen to join our pack at Jollyes!
How to prepare for a job interview at Jollyes The Pet People
✨Know Your Stuff About Pets
Since Jollyes is all about pets, brush up on your pet knowledge! Be ready to discuss different pet care practices and products. Showing genuine passion for pets will definitely impress the interviewers.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll be supporting the Store Manager and leading the team. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and engage others.
✨Showcase Your Customer Service Experience
Customer service is key in retail, especially in a pet store. Think of specific instances where you went above and beyond for customers. This will show that you understand the importance of delivering an exceptional shopping experience.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing stock issues. Practise your responses to these scenarios to demonstrate your problem-solving skills and proactive approach.
