At a Glance
- Tasks: Deliver excellent customer service and ensure a welcoming atmosphere for all guests.
- Company: Join Hydes, a family-run brewery with a rich history and a commitment to exceptional hospitality.
- Benefits: Earn up to £12.71ph + tips, enjoy flexible hours, and access great perks like discounts and paid breaks.
- Other info: Work in a picturesque pub environment with a supportive team and career progression opportunities.
- Why this job: Perfect for students seeking part-time work with opportunities for growth and development in hospitality.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
The predicted salary is between 12 - 12 £ per hour.
Whether you’re looking for a part‑time job around college or uni, a second job to top up your income or career progression with development opportunities, at Hydes, there’s something for everyone.
What’s on offer?
- Up to £12.71ph + Tips
- Weekly pay
- Discounts Platform
- 24/7 access to GP online
- Paid breaks
- Uniform or allowance provided
- 50% discount off food for up to 6 people
- 50% off accommodation
- Pension plan
- Employee assistance programme offering 24/7 support and advice
What hours will you be working?
Flexible working hours – from 1 shift / 6 hours a week upwards including evenings and weekends with flexible shifts.
Your Development
Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
Responsibilities
Your role will be crucial in ensuring the happiness of our customers, and responsibilities will include:
- Increasing sales through friendly service and conversation, and recommending dishes, and accompanying drinks.
- Ensuring the cleanliness of tables and seating areas meet our high standards for every customer you greet in both the bar and restaurant areas.
- Working as part of a team to deliver excellent standards of customer service, ensuring each and every customer receives the best service possible.
- Attention to detail to ensure you serve the customer with the correct order every time and pay particular attention to allergens.
- Undertaking continual training to develop your skills and knowledge.
Your Pub
The Jolly Thresher is located in Lymm – a picturesque village adjacent to the Bridgewater Canal, leading to a variety of customers, both locals and tourists who visit the site. The site has a huge outside area, which has lots of potential as well as a dedicated dining area inside where customers can enjoy the extensive fresh food menu. This site also has cosy drinking areas, with huge fireplaces.
About Hydes
Established in 1863, Hydes Brewery is based in Manchester and has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams. Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities. Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Front of House Team Member in Lymm employer: Jolly Thresher
At Hydes, we pride ourselves on being an excellent employer, offering flexible working hours and a supportive environment that caters to both part-time workers and those seeking career progression. Our commitment to employee development is evident through our funded hospitality qualifications and a range of benefits including weekly pay, discounts, and 24/7 access to GP services, all within the charming setting of The Jolly Thresher in Lymm. Join us to be part of a team that values your contributions and fosters a culture of inclusivity and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Lymm
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hydes and The Jolly Thresher. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Front of House Team Member, you'll be interacting with customers all day. Try role-playing with friends or family to get comfortable with recommending dishes and handling different customer scenarios. The more relaxed you are, the better you'll perform!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and respect the establishment. Plus, it’s a great way to make a positive first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Front of House Team Member in Lymm
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of humour can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in customer service or hospitality, and don’t forget to mention your flexibility with shifts – we love that!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application reaches us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Jolly Thresher
✨Know the Company
Before your interview, take some time to research Hydes and its values. Understanding their commitment to exceptional hospitality and team development will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a Front of House Team Member, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your ability to create a welcoming atmosphere.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview. Practice common scenarios like handling difficult customers or upselling menu items. This will show your practical skills and readiness for the job.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about training opportunities or how the team collaborates to ensure excellent service. This shows your interest in growth and teamwork.
