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- Tasks: Manage e-commerce projects, ensuring client satisfaction and quality delivery.
- Company: Dynamic E-commerce CRO agency working with top brands in the US and Europe.
- Benefits: Fully remote work, performance bonuses, and growth opportunities.
- Other info: Join a fast-paced environment with potential for career advancement.
- Why this job: Be the vital link between clients and our creative team, making a real impact.
- Qualifications: Experience in e-commerce or agency work; strong communication and problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
We are an E-commerce CRO agency working with 8-9 figure businesses in the US and Europe. We need someone who owns client relationships end-to-end. You are the bridge between our clients and our team of CRO strategists, designers, and developers. Your job is to ensure clients are happy, projects are delivered with quality, and nothing falls through the cracks.
Tasks:
- Keep clients happy by being the best communicator in the room.
- Manage 5-7 e-commerce CRO projects at a time for brands making $10M-$100M/year.
- Be the single point of contact for each client -- the person they trust, rely on, and turn to when things get messy.
- Coordinate between our internal team (strategists, designers, developers) and the client to ensure everyone is aligned, deadlines are met, and quality is never compromised.
- Push back when needed, ask the hard questions, and ensure we are delivering real value -- not just checking boxes.
Requirements Skills We Expect:
- Experience in e-commerce, CRO, or agency work.
- Familiarity with Shopify, Klaviyo, or Google Analytics.
- Basic understanding of A/B testing and conversion optimization.
- Comfortable working across time zones (we work with US-based clients).
- Use AI and be comfortable with using AI and experimenting with AI.
Who You Are:
- Relentless Communicator: You over-communicate, follow up, and ensure everyone is on the same page.
- Detail-Obsessed: You catch the small things and do not let details slip through the cracks.
- Proactive Problem Solver: You address problems before they escalate.
- Client-First Mindset: You genuinely care about making clients happy.
- Fast Learner: You pick things up quickly and ask smart questions when stuck.
- Calm Under Pressure: You stay calm, focused, and solution-oriented during chaos.
Benefits:
- Performance Bonus: The more clients you take and the longer you keep them, the higher your bonus.
- Fully Remote: Work from anywhere. No office required.
- Growth Opportunity: This is not a dead-end role. As we grow, you grow.
Our Hiring Process:
- 1 Founder Interview (45 min): A conversation with the founder to understand your background and communication style.
- 2 Team Interview (45 min): A call with our lead strategist to see how you interact with the team.
- 3 Reference Check: We will reach out to 1-2 references to confirm your background.
If this sounds like you, we want to hear from you. Fill out the application form and we will get back to you within 3 days.
E-Commerce CRO Project Manager in London employer: Jolly Commerce LLP
Contact Detail:
Jolly Commerce LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce CRO Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and CRO space on LinkedIn or at industry events. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Show off your communication skills! When you get the chance, demonstrate how you can keep clients happy and projects on track. Use examples from your past experiences to highlight your detail-obsessed and proactive problem-solving abilities.
✨Tip Number 3
Be ready for the interview! Research our agency and come prepared with questions that show you care about client relationships and project management. This will help you stand out as someone who genuinely wants to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and making a difference for our clients.
We think you need these skills to ace E-Commerce CRO Project Manager in London
Some tips for your application 🫡
Show Your Communication Skills: Since we're all about keeping clients happy, make sure your application highlights your communication prowess. Use clear and concise language to demonstrate how you keep everyone in the loop, even when it feels a bit repetitive.
Be Detail-Obsessed: We love candidates who catch the small stuff! In your application, mention specific examples where your attention to detail made a difference in a project. This will show us that you won't let anything slip through the cracks.
Demonstrate Proactive Problem Solving: We want to see how you tackle challenges before they escalate. Share a story in your application about a time you identified a potential issue and took action to resolve it. This will highlight your proactive mindset!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Jolly Commerce LLP
✨Know Your Stuff
Before the interview, make sure you’re well-versed in e-commerce, CRO, and the tools mentioned like Shopify and Google Analytics. Brush up on A/B testing concepts too. This will show that you’re not just a good communicator but also knowledgeable about the industry.
✨Showcase Your Communication Skills
Since being a relentless communicator is key for this role, prepare examples of how you've successfully managed client relationships in the past. Think of times when your communication made a difference in project outcomes or client satisfaction.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you’ve faced in previous roles and how you proactively solved them. Highlight your ability to stay calm under pressure and how you’ve turned potential issues into opportunities for improvement.
✨Ask Smart Questions
Prepare insightful questions about the company’s approach to CRO and client management. This shows your genuine interest in the role and helps you assess if the company aligns with your values, especially regarding client-first mindset and growth opportunities.