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For Companies At a Glance
- Tasks: Manage e-commerce projects, ensuring client satisfaction and quality delivery.
- Company: Dynamic E-commerce CRO agency working with top brands in the US and Europe.
- Benefits: Performance bonuses, fully remote work, and growth opportunities.
- Other info: Join a fast-paced environment with potential for career advancement.
- Why this job: Be the vital link between clients and our creative team, making a real impact.
- Qualifications: Experience in e-commerce or agency work; strong communication and problem-solving skills.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re an E-commerce CRO agency working with 8‑9 fig businesses in the US and Europe. We need someone who owns client relationships end‑to‑end. You are the bridge between our clients and our team of CRO strategists, designers, and developers. Your job is to make sure clients are happy, projects are delivered with quality, and nothing falls through the cracks.
Tasks
- Keep clients happy by being the best communicator in the room.
- You will manage 5‑7 e‑commerce CRO projects at a time for brands making $10M‑$100M/year.
- You will be the single point of contact for each client -- the person they trust, rely on, and turn to when things get messy.
- You will coordinate between our internal team (strategists, designers, developers) and the client to ensure everyone is aligned, deadlines are met, and quality is never compromised.
- You will push back when needed, ask the hard questions, and make sure we are delivering real value -- not just checking boxes.
Requirements
- Skills We Expect
- Experience in e‑commerce, CRO, or agency work
- Familiarity with Shopify, Klaviyo, or Google Analytics
- Basic understanding of A/B testing and conversion optimization
- Comfortable working across time zones (we work with US‑based clients)
- Use AI and is comfortable with using AI and experimenting with AI
- Who You Are
- Relentless Communicator: You over‑communicate. You follow up. You never assume. You make sure everyone is on the same page, even when it feels redundant.
- Detail‑Obsessed: You catch the small things. You notice when something is off. You do not let details slip through the cracks.
- Proactive Problem Solver: You do not wait for problems to escalate. You see them coming and address them before they become fires.
- Client‑First Mindset: You genuinely care about making clients happy. You go the extra mile to ensure they feel heard, valued, and taken care of.
- Fast Learner: You pick things up quickly. You do not need hand‑holding. You figure things out and ask smart questions when you are stuck.
- Calm Under Pressure: Things will get chaotic. Deadlines will shift. Clients will panic. You stay calm, focused, and solution‑oriented.
Benefits
- Performance Bonus: The more clients you take and the longer you keep them, the higher your bonus.
- Fully Remote: Work from anywhere. No office required.
- Growth Opportunity: This is not a dead‑end role. As we grow, you grow. If you excel, there is room to take on more responsibility, manage a team, or specialize in areas you care about.
Our Hiring Process
- Founder Interview (45 min): A conversation with the founder to understand your background, communication style, and whether you are a good fit for the role.
- Team Interview (45 min): A call with our lead strategist to see how you interact with the team and handle real‑world scenarios.
- Reference Check: We will reach out to 1‑2 references to confirm you are who you say you are. Then we make a decision.
If this sounds like you, we want to hear from you. Fill out the application form and we will get back to you within 3 days.
E-Commerce CRO Project Manager employer: Jolly Commerce LLP
Contact Detail:
Jolly Commerce LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce CRO Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce and CRO space on LinkedIn or at industry events. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your communication skills! During interviews, be sure to demonstrate how you keep clients happy and projects on track. Share specific examples of how you've solved problems and kept everyone aligned.
✨Tip Number 3
Be proactive! If you see a potential issue during the interview process, don’t hesitate to address it. This shows you're already thinking like a project manager and are ready to tackle challenges head-on.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace E-Commerce CRO Project Manager
Some tips for your application 🫡
Show Your Communication Skills: Since we're all about keeping clients happy, make sure your application highlights your communication prowess. Use clear and concise language to demonstrate how you keep everyone in the loop, even when it feels a bit repetitive.
Be Detail-Obsessed: We love candidates who catch the small stuff! In your application, mention specific examples where your attention to detail made a difference in a project. This will show us that you won't let anything slip through the cracks.
Demonstrate Proactive Problem Solving: We want to see how you tackle challenges before they escalate. Share a story in your application about a time you identified a potential issue and took action to resolve it. This will highlight your proactive mindset!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Jolly Commerce LLP
✨Master the Art of Communication
As a potential E-Commerce CRO Project Manager, you need to showcase your communication skills. Prepare examples of how you've effectively communicated with clients and teams in the past. Be ready to discuss how you ensure everyone is on the same page, even when it feels redundant.
✨Show Your Detail-Obsessed Side
Highlight your attention to detail during the interview. Bring up specific instances where you caught small issues before they escalated. This will demonstrate that you’re not just about the big picture but also care about the nitty-gritty that keeps projects running smoothly.
✨Be a Proactive Problem Solver
Think of examples where you anticipated problems and addressed them before they became major issues. This will show that you have a proactive mindset, which is crucial for managing multiple projects and keeping clients happy.
✨Demonstrate Your Client-First Mindset
Prepare to discuss how you’ve gone the extra mile for clients in previous roles. Share stories that illustrate your commitment to client satisfaction and how you ensure they feel valued and heard, especially in challenging situations.