At a Glance
- Tasks: Lead daily operations, manage team performance, and ensure top-notch customer experience.
- Company: Join Jollof Junction, a vibrant West African street-food brand in London.
- Benefits: Competitive salary, performance bonus, 28 days paid holiday, and free meals on shifts.
- Other info: Opportunity to grow with a young brand and open new sites.
- Why this job: Be part of a growing brand and share your love for authentic West African food.
- Qualifications: 2+ years in restaurant management, kitchen experience, and a passion for food.
The predicted salary is between 24750 - 30250 £ per year.
About Us
Jollof Junction is a growing West African street-food brand serving bold, authentic jollof rice, grills and sides to busy London food halls. We're expanding to a third outlet and need a hands-on manager to run one of our sites day to day.
About the role
- You'll own the performance of your outlet: the team, food production, the customer experience and the numbers.
- Run daily operations: opening, closing, cash-up and handover.
- Plan daily production quantities from sales forecasts, so food is ready before opening and waste stays low.
- Lead the team through morning food preparation and cooking to our recipes, portions and quality standards.
- Make sure food is cooked, cooled, held and reheated safely, with temperature and HACCP records kept up to date.
- Lead, train and motivate a team of production & sales assistants.
- Build the weekly staff rota, including prep shifts, and manage holidays and absence.
- Keep food safety, allergen and hygiene standards at 5-star level.
- Order stock, manage deliveries and rotate stock correctly.
- Track daily sales, labour cost and food cost, and report weekly to the director.
- Handle customer feedback and online reviews.
- Manage delivery-platform orders (Uber Eats and others) so they go out fast and accurate.
- Work with the landlord's site team on events, promotions and compliance.
What we're looking for
- At least 2 years' supervisory or management experience in a restaurant, takeaway, café or QSR.
- Kitchen experience: food preparation, batch cooking and managing a prep schedule.
- Level 2 Food Hygiene certificate (Level 3 is a plus).
- Confident with rotas, stock control and basic numbers.
- Calm under pressure and a natural people leader.
- Love for West African food is a big plus.
- Right to work in the UK.
Competitive salary plus a performance bonus.
28 days' paid holiday (including bank holidays).
Free staff meal on every shift.
The chance to grow with a young brand opening new sites.
F&B Outlet Manager in Brent employer: Jollof Junction
Jollof Junction provides a vibrant work culture where employees are encouraged to lead and innovate. The company values teamwork and offers opportunities for personal and professional growth as it expands its operations.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Outlet Manager in Brent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jollof Junction. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jollof Junction
Don't be shy about reaching out to Jollof Junction directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Outlet Manager in Brent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jollof Junction and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jollof Junction
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
