At a Glance
- Tasks: Lead and motivate your team to create amazing customer experiences.
- Company: Join Jollibee, a global restaurant chain known for its delicious food and fun atmosphere.
- Benefits: Enjoy competitive pay, employee discounts, and opportunities for career growth.
- Why this job: Be part of a supportive team and help shape Jollibee's success in the UK!
- Qualifications: Looking for natural leaders with great people skills and a problem-solving mindset.
- Other info: Diversity and inclusion are at our core; everyone is welcome!
The predicted salary is between 28800 - 43200 £ per year.
We are one of the world’s leading restaurant chains, renowned for our delicious, high-quality offerings. With a strong presence across the globe, we’re still a new player in the UK marketplace, but we’ve been waiting for the right time to bring our fried chicken, burgers, pies and joyful energy to England, Wales, and Scotland. Whether you are at our flagship UK restaurant in central London, collecting Jolly Spaghetti at our first US drive-thru in New Jersey, dropping in for some much-craved Chickenjoy in Dubai Mall or picking up our Yumburger at one of our original restaurants in Metro Manila - you’ll soon see that the spirit of fun and family runs through our entire team.
We put in the care and attention to ensuring each of our guests have a great experience and delicious food, but it all starts with having the right people in the right place with the right attitude. That’s where you come in… Step up, take charge, and make every shift count! At Jollibee, we’re all about great food, great vibes, and great leadership - and now, we’re looking for a Shift Manager to help guide our team to success!
Whether it’s ensuring smooth operations, keeping energy levels high, or delivering top notch service to our guests, this role is all about bringing passion, positivity, and leadership to the table.
Why Join Us?- A Leadership Role with a Fun & Supportive Team
- Opportunities to Grow – We invest in your future with training & career progression.
- Competitive Pay & Perks – Enjoy employee discounts, incentives, and more!
- Fast-Paced & Rewarding Work – Every shift is different, and no two days are the same.
- Be Part of Something Big – Help shape the success of Jollibee in the UK!
- Leading and motivating your team to deliver amazing customer experiences
- Managing food quality, speed of service, and cleanliness
- Troubleshooting issues and ensuring everything runs smoothly
- Communicating with upper management to improve performance
- A natural leader with great people skills
- Strong communication and the ability to motivate a team
- Experience in a fast-paced restaurant or hospitality role is a plus
- A keen eye for detail and a problem-solving mindset
- The right to work in the UK
At Jollibee, everyone is welcome. We believe in diversity, inclusion, and creating a workplace where all can thrive. Excited? Apply now and start your Jollibee journey today!
Due to high demand, we may not be able to respond to every application, but keep an eye out for other roles that might be the perfect fit for you!
Shift Manager employer: Jollibee Restaurants
Contact Detail:
Jollibee Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Jollibee's culture and values. Understanding their emphasis on fun, family, and great customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Highlighting specific instances where you've improved team performance can set you apart from other candidates.
✨Tip Number 3
Research the fast-paced restaurant environment and be ready to discuss how you handle challenges. Being able to articulate your problem-solving strategies will demonstrate your readiness for the role.
✨Tip Number 4
Network with current or former employees if possible. Gaining insights about their experiences can provide you with valuable information to reference during your application process.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Emphasise any roles where you've motivated a team or managed operations, especially in fast-paced environments.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the food industry and your enthusiasm for joining Jollibee. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Showcase Your People Skills: During the application process, highlight your strong communication skills and ability to motivate others. Use examples that demonstrate how you've resolved conflicts or improved team dynamics in past positions.
Research Jollibee: Familiarise yourself with Jollibee's values, culture, and menu offerings. This knowledge will help you align your application with their mission and show that you're genuinely interested in being part of their team.
How to prepare for a job interview at Jollibee Restaurants
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your leadership abilities. Share examples from your past experiences where you successfully led a team, motivated staff, or resolved conflicts. This will show that you can handle the responsibilities of the role.
✨Emphasise Customer Service
Jollibee values amazing customer experiences. Be prepared to discuss how you've ensured high-quality service in previous roles. Highlight any specific instances where you went above and beyond for customers, as this aligns with their mission.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of the restaurant industry, be ready to answer situational questions. Think about how you would handle busy shifts, manage stress, and keep your team motivated during peak times. This will showcase your problem-solving skills.
✨Express Your Passion for Food and Fun
Jollibee is all about great food and great vibes. Make sure to convey your enthusiasm for the brand and its offerings. Share why you want to be part of their team and how you can contribute to creating a joyful atmosphere for both staff and customers.