Shift Manager in Newcastle upon Tyne

Shift Manager in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 28800 - 43200 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead a vibrant team, ensuring smooth operations and amazing customer experiences.
  • Company: Join Jollibee, a global restaurant chain bringing joy to the UK!
  • Benefits: Competitive pay, employee discounts, and career growth opportunities.
  • Other info: Diverse and inclusive workplace where everyone can thrive.
  • Why this job: Be part of something big and shape Jollibee's success in the UK!
  • Qualifications: Natural leader with great people skills and a passion for service.

The predicted salary is between 28800 - 43200 £ per year.

Choose Joy! Bee our next Shift Manager! We are one of the world's leading restaurant chains, renowned for our delicious, high-quality offerings. With a strong presence across the globe, we're still a new player in the UK marketplace, but we've been waiting for the right time to bring our fried chicken, burgers, pies and joyful energy to England, Wales, and Scotland.

Whether you are at our flagship UK restaurant in central London, collecting Jolly Spaghetti at our first US drive-thru in New Jersey, dropping in for some much-craved Chickenjoy in Dubai Mall or picking up our Yumburger at one of our original restaurants in Metro Manila - you'll soon see that the spirit of fun and family runs through our entire team. We put in the care and attention to ensuring each of our guests have a great experience and delicious food, but it all starts with having the right people in the right place with the right attitude.

That's where you come in... Step up, take charge, and make every shift count! At Jollibee, we're all about great food, great vibes, and great leadership - and now, we're looking for a Shift Manager to help guide our team to success! Whether it's ensuring smooth operations, keeping energy levels high, or delivering top notch service to our guests, this role is all about bringing passion, positivity, and leadership to the table.

Why Join Us?

  • A Leadership Role with a Fun & Supportive Team
  • Opportunities to Grow – We invest in your future with training & career progression.
  • Competitive Pay & Perks – Enjoy employee discounts, incentives, and more!
  • Fast-Paced & Rewarding Work – Every shift is different, and no two days are the same.
  • Be Part of Something Big – Help shape the success of Jollibee in the UK!

What You'll Be Doing

  • Overseeing day-to-day restaurant operations during your shift
  • Leading and motivating your team to deliver amazing customer experiences
  • Managing food quality, speed of service, and cleanliness
  • Troubleshooting issues and ensuring everything runs smoothly
  • Communicating with upper management to improve performance

What We're Looking For

  • A natural leader with great people skills
  • Strong communication and the ability to motivate a team
  • Experience in a fast-paced restaurant or hospitality role is a plus
  • A keen eye for detail and a problem-solving mindset
  • The right to work in the UK

At Jollibee, everyone is welcome. We believe in diversity, inclusion, and creating a workplace where all can thrive. Excited? Apply now and start your Jollibee journey today!

Due to high demand, we may not be able to respond to every application, but keep an eye out for other roles that might be the perfect fit for you!

Shift Manager in Newcastle upon Tyne employer: Jollibee - Newcastle

At Jollibee, we pride ourselves on being more than just a restaurant; we are a vibrant family that values passion, teamwork, and the joy of serving our guests. As an Assistant Restaurant Manager in our flagship UK location, you will benefit from comprehensive leadership training, competitive pay, and a dynamic work environment where no two days are the same. Join us in bringing our joyful energy to the UK while enjoying opportunities for personal growth and development within a globally recognised brand.

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Contact Details:

Jollibee - Newcastle Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Manager in Newcastle upon Tyne

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jollibee - Newcastle. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to Jollibee - Newcastle

Don't be shy about reaching out to Jollibee - Newcastle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Shift Manager in Newcastle upon Tyne

Leadership
Team Motivation
Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Operational Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jollibee - Newcastle and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Jollibee - Newcastle

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!