Customer Advisor 8.5HRS

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Overview

As a Customer Advisor in the retail industry, you will play a crucial role in enhancing the customer experience by providing exceptional service and support. Your primary focus will be to assist customers with their inquiries, guide them through product selections, and ensure a welcoming shopping environment. This part-time position is essential for driving customer satisfaction and loyalty, contributing to the overall success of our retail operations in the UK.

Responsibilities

• Engage with customers to understand their needs and provide tailored product recommendations.
• Assist customers with inquiries, returns, and complaints in a professional manner.
• Maintain a clean and organized store environment to enhance the shopping experience.
• Process transactions accurately and efficiently at the point of sale.
• Collaborate with team members to achieve sales targets and improve store performance.
• Stay informed about product knowledge and promotions to effectively communicate with customers.

Qualifications

• High school diploma or equivalent; further education in retail or customer service is a plus.
• Previous experience in a customer service or retail role is preferred but not mandatory.
• Strong communication and interpersonal skills to interact effectively with customers.
• Ability to work flexible hours, including evenings and weekends.
• Basic math skills for handling transactions and cash management.
• A positive attitude and a passion for delivering excellent customer service.