At a Glance
- Tasks: Lead and motivate the housekeeping team to maintain top-notch cleanliness and hygiene standards.
- Company: Join Joivy, a pioneering residential platform operating across Europe.
- Benefits: Earn £26,500 per year, enjoy 33 days off, and receive pension contributions.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Make a real impact on guest experiences in a vibrant hotel environment.
- Qualifications: 1 year of experience in hotel or serviced apartment housekeeping required.
The predicted salary is between 26500 - 26500 £ per year.
Join to apply for the Housekeeping Supervisor - Permanent Contract role at Joivy.
Our Group Joivy is the first comprehensive residential platform in Europe offering a wide range of living spaces to its users: coliving, vacation rentals, student housing, multifamily and coworking. We also support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management and marketing strategies. Joivy has 400 employees, 50 destinations and operates in 7 countries: Italy, Spain, France, Portugal, UK, Luxembourg and Bulgaria.
Purpose of the role
The Housekeeping Supervisor, based at our Grove House Hotel, is responsible for overseeing the housekeeping operations to ensure the highest standards of cleanliness, hygiene, and presentation are maintained throughout the hotel. The supervisor leads and motivates the housekeeping team, coordinates daily activities and ensures compliance with health and safety regulations.
Key Responsibilities
- Supervise and coordinate the daily activities of housekeeping staff.
- Inspect guest rooms, public areas and back‑of‑house spaces to ensure cleanliness and adherence to hotel standards.
- Perform cleaning duties when necessary, including guest rooms, public areas and emergency situations requiring immediate attention.
- Train new housekeeping staff and provide ongoing coaching and support to ensure high performance.
- Monitor inventory levels of cleaning supplies and linen; place orders as needed to maintain stock.
- Develop and manage cleaning schedules to ensure timely and efficient room turnover.
- Ensure compliance with health, safety and hygiene standards across all cleaning operations.
- Collaborate with other departments (e.g., Front‑Desk, Maintenance) to ensure smooth operations and guest satisfaction.
- Maintain accurate records of staff attendance, room inspections and cleaning activities.
Requirements
Minimum 1 year hotel or serviced apartment housekeeping experience.
Compensation
£26,500 per annum for 40 hours per week (excluding lunch breaks) 33 days including Bank Holidays Pension contributions.
Location: Edinburgh, Scotland, United Kingdom.
Housekeeping Supervisor - Permanent Contract - (f,m,x) employer: Joivy
Joivy is an exceptional employer that prioritises a vibrant work culture and employee growth, offering a unique opportunity to be part of a dynamic team in the heart of Edinburgh. With a focus on hospitality and customer service, employees benefit from a supportive environment that values diversity and inclusion, alongside competitive remuneration and generous leave policies. Join us to enhance your career in a company that is committed to providing meaningful experiences for both guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Supervisor - Permanent Contract - (f,m,x)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Joivy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Joivy
Don't be shy about reaching out to Joivy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Supervisor - Permanent Contract - (f,m,x)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Joivy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Joivy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!