At a Glance
- Tasks: Ensure guests and landlords have an amazing experience with their properties.
- Company: Join Joivy, a leading name in Edinburgh's hospitality scene.
- Benefits: Enjoy a £27,000 salary, pension contributions, and 33 days leave.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be the face of hospitality and make a difference in guest experiences.
- Qualifications: Excellent communication skills and hospitality experience are a must.
The predicted salary is between 27000 - 27000 £ per year.
Joivy is seeking a customer service representative in Edinburgh to ensure guests and landlords have the best experience with their property portfolio. This role involves handling calls, managing reservations, and supporting the team's broader operations.
The ideal candidate will be self-driven, possess excellent communication skills, and have experience in hospitality.
Joivy offers a salary of £27,000 per annum and various benefits, including pension contributions and 33 days leave.
Guest Experience Coordinator - Edinburgh Hospitality employer: Joivy
Joivy is an exceptional employer that prioritises the well-being and growth of its employees in the vibrant city of Edinburgh. With a supportive work culture, competitive salary, and generous benefits including pension contributions and 33 days of leave, Joivy fosters an environment where team members can thrive and develop their skills in the hospitality sector. Join us to be part of a dynamic team dedicated to delivering outstanding guest experiences while enjoying a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Coordinator - Edinburgh Hospitality
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Joivy. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Joivy
Don't be shy about reaching out to Joivy directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience Coordinator - Edinburgh Hospitality
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Joivy and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Joivy
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
