Guest Experience Lead - Front Desk (Hospitality) in Edinburgh

Guest Experience Lead - Front Desk (Hospitality) in Edinburgh

Edinburgh Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
Joivy

At a Glance

  • Tasks: Welcome guests, check them in and out, and respond to inquiries with a smile.
  • Company: Joivy Scotland, a vibrant hospitality brand in Edinburgh.
  • Benefits: Competitive pay, flexible hours, and a fun work environment.
  • Other info: Join a dynamic team and grow your career in the hospitality industry.
  • Why this job: Be the face of hospitality and create memorable experiences for guests.
  • Qualifications: Fluency in English; additional languages are a bonus.

The predicted salary is between 24750 - 30250 Β£ per year.

Joivy Scotland in Edinburgh is seeking a Hospitality Guest Service Associate to welcome guests, check them in and out, respond to inquiries, and deliver prompt, professional service.

You will work primarily with guests in person and over the phone using Joivy's platform, ensuring an excellent experience that builds trust and encourages return visits.

Fluency in English is required; additional languages are a plus.

Guest Experience Lead - Front Desk (Hospitality) in Edinburgh employer: Joivy

Joivy is an exceptional employer that prioritises a vibrant work culture and employee growth, offering a unique opportunity to be part of a dynamic team in the heart of Edinburgh. With a focus on hospitality and customer service, employees benefit from a supportive environment that values diversity and inclusion, alongside competitive remuneration and generous leave policies. Join us to enhance your career in a company that is committed to providing meaningful experiences for both guests and staff alike.

Joivy

Contact Details:

Joivy Recruitment Team

We think you need these skills to ace Guest Experience Lead - Front Desk (Hospitality) in Edinburgh

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Customer Service
Teamwork