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- Tasks: Ensure top-notch communication with guests and landlords while managing reservations.
- Company: Premium rental management company in vibrant Edinburgh.
- Benefits: Competitive hourly rate, part-time schedule, and a dynamic work environment.
- Why this job: Join a diverse team and enhance guest experiences in the hospitality sector.
- Qualifications: Hospitality experience, strong problem-solving skills, and fluent English.
The predicted salary is between 13 - 16 £ per hour.
A premium rental management company in Edinburgh is seeking a dedicated customer service representative. The role involves ensuring excellent communication with guests and landlords, managing reservations, and supporting operations across properties.
Ideal candidates will have:
- Hospitality experience
- Strong problem-solving skills
- Fluency in English
With a part-time schedule and competitive hourly rate, this position offers a dynamic work environment among a diverse team.
Guest Experience Concierge (Edinburgh) employer: Joivy
Contact Detail:
Joivy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Concierge (Edinburgh)
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in rental management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your problem-solving skills and how you've made guests feel special in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like the one offering the Guest Experience Concierge role. Express your interest and ask if they have any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and ready to dive into the dynamic work environment we offer.
We think you need these skills to ace Guest Experience Concierge (Edinburgh)
Some tips for your application 🫡
Show Your Hospitality Experience: Make sure to highlight any previous roles in hospitality or customer service. We want to see how your experience can enhance the guest experience at our properties!
Communicate Clearly: Since excellent communication is key, ensure your application is well-written and free of errors. We appreciate clarity and professionalism in every interaction.
Demonstrate Problem-Solving Skills: Share examples of how you've tackled challenges in past roles. We love candidates who can think on their feet and find solutions quickly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!
How to prepare for a job interview at Joivy
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to guest experience and how they manage reservations. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of specific situations where you solved problems or went above and beyond for a guest. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Practice Your Communication
Since excellent communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering common interview questions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the challenges they face in guest management. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
