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- Tasks: Build strong customer relationships and ensure satisfaction with our product.
- Company: Join a dynamic VC-backed startup revolutionising customer success in tech.
- Benefits: Enjoy a competitive salary, mentorship opportunities, and a vibrant work culture.
- Why this job: Gain hands-on experience in a fast-paced environment while making a real impact.
- Qualifications: No prior experience needed; just bring your enthusiasm and communication skills!
- Other info: Work in London with flexible office or hybrid options.
The predicted salary is between 30000 - 45000 £ per year.
Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary) Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary) Get AI-powered advice on this job and more exclusive features. This range is provided by Tangent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Looking for a job is f*cking hard! You send off tons of applications only to get ghosted by recruiters and to never get any feedback. We understand how tough it is and that’s why we created Tangent – so you can get help to get hired. What is Tangent? Tangent lets you bypass the recruiters by connecting you directly with your future colleagues. They commit their time to mentor you through the job search process, review your CVs, offer career advice, and refer you into exclusive job opportunities at their company (that’s recommending you internally to the recruitment team). How does it work? Easy Apply – we don’t make you waste time repeating what’s in your CV Connect with the Mentors – get referred and coached through the interview process at their company Did you know?! If you are referred for a job you’re 9x more likely to be hired vs applying direct on a job board. The role: Graduate Customer Success Manager at one of London’s leading tech employers You\’ll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company\’s product or service. Your role combines customer support, account management, and proactive engagement to drive satisfaction, retention, and growth Experience in account management, customer support, sales, training, and project management translates well into a Customer Success role. Strong relationship-building, problem-solving, and communication skills are essential. Backgrounds in consulting, SaaS, or marketing can also be valuable, especially if they involve helping clients achieve their goals. Job Type: Full-time Salary: £30,000.00-£45,000.00 per year What do I need? You must be able to work in the UK without needing sponsorship/visa Be able to work in office or hybrid in London Excited by the opportunity to connect with mentors and get referred T he companies we work with typically look for people who are: Highly proactive and willing to learn Excellent communicators (written or verbally) Happy working in a fast-paced environment Natural relationship-builders Motivated and driven to achieve outcomes Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales, Customer Service, and Consulting Industries Technology, Information and Internet, Software Development, and IT Services and IT Consulting Referrals increase your chances of interviewing at Tangent by 2x Get notified about new Customer Service Representative jobs in London Area, United Kingdom . Southend-On-Sea, England, United Kingdom 1 month ago Leeds, England, United Kingdom 1 month ago Margate, England, United Kingdom 1 month ago Whitstable, England, United Kingdom 1 month ago Canterbury, England, United Kingdom 1 month ago Representative, Customer Relations – United Kingdom LPL London, England, United Kingdom 19 hours ago Guest Relations Executive – Guest Relations – Jumeirah Carlton Tower London, England, United Kingdom 2 days ago Customer Experience Lead (Full-Time) – Oxford Street London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago City Of London, England, United Kingdom £28,000.00-£33,000.00 1 day ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago TikTok LIVE – Global Customer Service Operations Manager London, England, United Kingdom 5 days ago Customer Support Representative – London London, England, United Kingdom 1 week ago London, England, United Kingdom 6 days ago Croydon, England, United Kingdom 1 day ago Coulsdon, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago Junior Customer Experience Specialist, UK London, England, United Kingdom 4 days ago Maidstone, England, United Kingdom 1 month ago London, England, United Kingdom 12 hours ago London, England, United Kingdom 1 week ago TikTok LIVE – Global Customer Service Representative, Arabic Speaking London, England, United Kingdom 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary) employer: Jointangent
Contact Detail:
Jointangent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary)
✨Tip Number 1
Network with professionals in the Customer Success field. Attend industry events or webinars where you can meet potential colleagues and mentors. Building these connections can give you insights into the role and may lead to referrals.
✨Tip Number 2
Familiarise yourself with the company's products and services. Understanding what they offer will help you engage more effectively during conversations and interviews, showcasing your genuine interest in the role.
✨Tip Number 3
Practice your communication skills. Since excellent communication is key for a Customer Success Manager, consider role-playing scenarios with friends or mentors to refine your ability to convey information clearly and confidently.
✨Tip Number 4
Demonstrate your proactive nature by following up after networking events or interviews. A simple thank-you email can leave a lasting impression and show that you're genuinely interested in the opportunity.
We think you need these skills to ace Entry-level Customer Success Manager at at VC-backed startup (£30-£45k base salary)
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV for the Customer Success Manager role. Highlight any relevant experience in account management, customer support, or sales, and emphasise your relationship-building skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at this VC-backed startup and how your background aligns with their needs.
Showcase Relevant Skills: In your application, clearly demonstrate your problem-solving abilities and communication skills. Use examples from past experiences where you successfully engaged with customers or resolved issues.
Highlight Your Proactivity: Since the company values proactive individuals, include instances where you took initiative in previous roles. This could be in customer service, project management, or any relevant field.
How to prepare for a job interview at Jointangent
✨Research the Company
Before your interview, take some time to learn about the startup's mission, values, and products. Understanding their customer success approach will help you tailor your answers and show genuine interest.
✨Showcase Your Communication Skills
As a Customer Success Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Use examples from past experiences where you successfully communicated with clients or resolved issues.
✨Demonstrate Proactivity
Highlight instances where you took the initiative in previous roles. Whether it was improving a process or going above and beyond for a customer, showing that you're proactive will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you assess if it's the right fit for you.
