Joinimagine is seeking a Customer Portal Expert/Customer Care to advocate for customers and drive adoption of the MyHG portal across the supply chain. You will demonstrate features, train colleagues, and gather user feedback to fuel future developments.
The role focuses on delivering customer-centric service, collaborating with internal teams, and ensuring initiatives stay aligned with business goals. Strong communication and portal knowledge are essential.
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Customer Portal Champion & Care Specialist in Southampton employer: Joinimagine
At DHL Supply Chain, we pride ourselves on being more than just a logistics company; we are a community that fosters innovation and continuous improvement. As an IT Manager at our East Midlands Gateway site, you will benefit from a supportive work culture that values your contributions, alongside competitive perks such as private medical insurance, generous annual leave, and a robust pension scheme. Join us to lead a dynamic team in a role that not only enhances your professional growth but also allows you to make a meaningful impact in the world of supply chain management.