About Fleek
Fleek is a B2B Marketplace for wholesale second-hand fashion. We enable resellers and retail stores to buy from vintage clothing suppliers worldwide.
We are backed by top Silicon Valley VCs such as Andreessen Horowitz (a16z), Y Combinator, and founders/CEOs of Depop, Shopify, and Postmates.
About The Team
Fleek is a diverse set of funky individuals with the single mission of making second hand first choice, while empowering businesses on both sides of the marketplace. Our 50+ people team comprises individuals from 7+ countries with experiences from Google, YC, Uber, Parthenon, Cambridge, Oxford, UC Berkeley, and more.
About The Role
As the General Manager of Retail, you will lead the company’s commercial strategy for Fleek's larger buyers segment - making up a significant part of the company's portfolio. You will drive significant growth through expansion into new customer segments, markets, and strategic partnerships within the larger retail sector. In this leadership role, you will lead an objective specific team which can be cross-functional. You will be directly managing and building a high-performing account management and business development (currently of 8), alongside developing innovative strategies and scalable processes to enhance customer acquisition and retention. Other members of your team may not be your direct reports, but you will need to lead through influencing teams within Product & Engineering, Supply, Operations, Finance, Customer Experience, Data - motivating them to align with and achieve company objectives.
📍 Location: London HQ
Key Responsibilities
Lead Generation & Sales Strategy: Define and implement a predictable outbound strategy to generate leads, equipping sales teams to successfully acquire new customers.
Talent Acquisition & Leadership: Recruit, manage, and mentor top-performing commercial talent, fostering a high-performance culture within the team.
Customer Management & Growth: Establish structured processes to maximise customer wallet share expansion and improve retention.
Market Expansion & Partnerships: Identify and execute new market and partnership opportunities for retail growth, with well-defined go-to-market models.
Data-Driven Decision Making: Develop clear market insights and analytics for continuous reporting, ensuring data-driven optimisation of growth strategies.
Product-Led Growth Collaboration: Work effectively with product and engineering teams to influence product development and integrate product-led growth initiatives.
Cross-Team Alignment & Marketplace Collaboration: Establish a structured cadence with the supply-side team to provide thought leadership, ensuring seamless collaboration between demand and supply teams.
What We’re Looking For
Marketplaces Expertise: Deep understanding of marketplace dynamics with a strong focus on retail expansion in B2B and consumer contexts.
High-Growth Startup Experience: Proven track record in scaling a high-growth startup from 1-10, with demonstrated success in building and executing commercial strategies.
Strategic & Analytical Thinking: High intellectual horsepower, strong problem-solving skills, and an ability to drive strategic projects with a data-driven approach.
Leadership & Team Management: Passion for mentorship, leadership, and team development, fostering a high-performance culture.
Execution & Hands-on Mentality: A leader who can operate at both strategic and tactical levels - willing to get hands dirty to achieve business goals.
Product-Led Growth Collaboration: Experience working with product and engineering teams to influence product-led growth strategies is a strong plus.
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What it's like to work at Fleek
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We at Fleek believe in happy employees :-)
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Comprehensive healthcare coverage
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Exclusive employee clothing drops courtesy of Fleek.
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Fleek travels once a year for an international retreat. Given the global nature of the business, employees are encouraged to find time to meet customers where they are
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Shared ownership: Being On Fleek means you’ll own a part of it
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