At a Glance
- Tasks: Manage the front desk, greet visitors, and ensure smooth office operations.
- Company: Join the prestigious Hermès team in a vibrant London showroom.
- Benefits: Gain valuable experience in a luxury environment with a focus on professionalism.
- Other info: Opportunity to work in a dynamic team with potential for future roles.
- Why this job: Be the face of Hermès, enhancing visitor experiences in a stylish setting.
- Qualifications: Strong communication skills and a keen eye for detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a Showroom Reception & Office Administrator to join our team on a 9‑month fixed‑term contract, supporting the smooth and elevated operation of our London showcase space. The Hermès Showroom provides a showcase space for Communications to elevate the depth of our collections and creative initiatives. Operating in alignment with the overall business strategy, the Showroom function acts as both a community and client space, ensuring the desirable and fashion image of Hermès is conveyed at all times.
The Showroom is one of four global showcase spaces and acts as a key support to the Hermès International Showroom in Paris. This is a destination space for nurturing VIP relationships in line with the dressing strategy of the House. The Showroom Reception and Office Administrator is the first point of contact for all visitors to the office and showroom space, providing support on administrative matters and ensuring smooth running of the showroom and office. The role contributes to the efficiency and fluidity of the business and will coordinate interactions both internally and externally.
Main responsibilities:- Manage the Front Desk functions ensuring both staff & visitors are supported with 5* service experience
- Execute the visitor experience – greeting, connecting visitors with staff in a timely fashion
- Oversee the courier access for deliveries and returns - ensuring all goods in/out are processed as necessary and kept tidy
- Assist with courier bookings for the showroom team
- Ensure office suppliers list is up to date and reviewed regularly (hotel, catering, post, couriers, chauffeurs etc)
- Keep all meeting rooms & kitchenettes maintained, stocked, and serviced
- Liaise with Facilities Management to ensure high standard of building maintenance + H&S, Fire & security procedure compliancy
- Liaison with extra support teams for day‑to‑day needs (security, cleaners etc)
- Manage the outlook meeting room system & provide technical support to staff with meeting room AV system in collaboration with IT
- Organise office rotas for lunch and holiday cover for reception and cleaner access
- Showroom Maintenance – florals, VM organisation
- Internal office communications between Berkeley Street and Hill Street
- Ad hoc support to the Berkeley Street and Hill Street communications team:
- Coordinate appointments / meeting rooms / restaurant bookings
- Prepare meetings (files, room reservations, meals, materials)
- Office catering when required
- Coordinate any gifts and flowers for third parties when required, logging correctly for internal control
- Coordinate travel and hotels for business trips
- Support with events when relevant
- Ad hoc or recurring organisation of events - seminars, key visits, celebrations
- Excellent communication skills both written and verbal.
- Highly systematic and well organised.
- Good commercial and aesthetic awareness with a high level of attention to detail.
- Able to work to own initiative to meet key deadlines.
- Well-presented and smart appearance.
- You must hold a valid visa allowing you to work full time for the entire duration of employment, in line with the new immigration rules within the UK.
Job responsibilities and functions are not limited to the above. We as Hermès employees must always ensure that all functions of our position are represented with the highest level of professionalism.
Showroom Reception and Office Administrator (FTC) employer: JOIN
Hermès is an exceptional employer, offering a vibrant work culture that prioritises excellence and creativity in the heart of London. As a Showroom Reception and Office Administrator, you will be part of a prestigious team that values professional growth and provides opportunities to engage with VIP clients in a luxurious environment. With a commitment to employee development and a focus on delivering a five-star service experience, Hermès ensures that every team member feels valued and inspired.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Reception and Office Administrator (FTC)
✨Tip Number 1
First things first, make sure you know the company inside out. Research Hermès and its values, especially how they present themselves in their showroom. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, don’t just sit back and wait for questions. Be proactive! Prepare some thoughtful questions about the role and the showroom's operations. This shows you’re engaged and ready to contribute to the team.
✨Tip Number 3
Dress to impress! Since this role is all about maintaining a high standard of presentation, make sure your outfit reflects that. A smart appearance can make a great first impression and set the tone for the rest of your interview.
✨Tip Number 4
Finally, don’t forget to follow up after your interview. A quick thank-you email reiterating your interest in the position can go a long way. It shows professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Showroom Reception and Office Administrator (FTC)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of creativity can make your application stand out in a sea of formal submissions.
Tailor Your Application:Make sure to tailor your application specifically for the Showroom Reception and Office Administrator role. Highlight relevant experience and skills that align with the job description. We love seeing how your background fits into our vision!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the skills we value in this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Hermès!
How to prepare for a job interview at JOIN
✨Know the Showroom Inside Out
Before your interview, take some time to research Hermès and its showroom. Familiarise yourself with their collections, creative initiatives, and the overall brand image. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Off Your Organisational Skills
As a Showroom Reception and Office Administrator, being organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or projects. Highlight how your systematic approach contributed to a smooth operation in previous roles.
✨Practice Your Communication Skills
Since you'll be the first point of contact for visitors, excellent communication is crucial. Practice articulating your thoughts clearly and concisely. You might even want to role-play greeting a visitor or answering common queries to boost your confidence.
✨Dress to Impress
Given the fashion-forward nature of Hermès, your appearance matters. Choose an outfit that reflects professionalism while also aligning with the brand's aesthetic. A smart, well-presented look will help you make a great first impression.
