Hermes in London is seeking a Helpdesk Support Analyst – 2nd Line to join a small, hands-on IT team supporting around 500 users across 9 stores and 3 office locations. This is an 18-month FTC, full-time, based at our Mayfair head office with occasional travel to stores.
The role covers end-user support, onboarding/offboarding, device deployment and IT asset management. You will own issues from first contact to resolution, provide proactive support, and work with the IT Manager to drive service
#J-18808-Ljbffr
Hands-On 2nd Line IT Support Engineer – 18-Month FTC, London employer: JOIN
At Hermès, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence. Our Cadogan Place store provides a unique opportunity for professional growth in the luxury retail sector, with a strong emphasis on client experience and relationship building. Employees benefit from a supportive environment that encourages innovation and personal development, making it a truly rewarding place to advance your career.
