Since 2003, Luzern eCommerce has been helping leading global brands grow their online business. We partner with brands including Panasonic, Reebok, Stokke, KIKO, Next, Twining's, Canon, Bondi Sands and Philips, helping them accelerate growth and deliver exceptional customer experiences across major marketplaces including Amazon and Zalando, branded webstores and social platforms.
Backed by significant investment, Luzern is an international, technology-led eCommerce business with an ambitious growth strategy. Our AI-enabled Channel Optimizer platform, combined with our eCommerce expertise, helps brands manage and grow their presence across increasingly complex digital channels.
As we continue to grow and evolve, we are looking for talented people who enjoy working in a fast-paced, collaborative environment and want to play an active role in the next stage of Luzern's development.
We are looking for a talented and conceptual Mid Weight Designer to bolster our Content team. Reporting to the Content Operations Manager, you will be responsible for supporting them with content optimisation projects, for multiple high-profile clients, across a range of marketplaces (primarily Amazon). You will also need to be comfortable managing design projects. We are looking for someone who does more than just execute briefs; we need a strategic thinker who considers how Marketplace assets function across different cultures and markets, all while maintaining brand integrity.
You will be naturally motivated and eager to learn. You'll work alongside other designers and copywriters. You'll produce assets for e-commerce, from concept through to final artwork, as well as contributing to the growth of the Luzern's Content offering. You'll be proactive and well organised, showcasing your capabilities to problem solve design issues working independently and collaboratively, while being adept at handling tight deadlines, across multiple projects, in a fast-paced start-up environment.
You will have experience in using Adobe Creative Suite and Figma to produce digital creative assets, strong written and verbal communication skills, as well as the desire to understand brands and accurately represent them on marketplaces. An interest in E-Commerce & marketplace industry trends will be beneficial.
You will be an integral part of the team, bringing new ideas and expertise that helps evolve the Content team.
Tasks
What You'll Be Doing
- Design creative assets for Amazon and other e-commerce platforms, from concept to final artwork
- Translate client briefs into engaging, on-brand visual content
- Manage multiple concurrent projects with tight deadlines
- Collaborate with the Content Operations Manager and team to deliver high-quality, timely work
- Communicate design ideas and feedback clearly to internal stakeholders and clients
- Maintain consistency and attention to detail across all outputs
- Proactively identify issues or dependencies and raise them early
- Stay current with design trends, marketplace standards, and UX best practices
- Provide feedback and guidance to junior designers or third party partners
- Conduct or support training sessions in Adobe Creative Suite for the team
- Define overall content strategies for our clients and provide feedback on designs and copy created
Requirements
Required Skills & Experience
- Minimum 2 years' hands-on experience designing for Amazon (e.g. A+ content, Storefronts, PDP imagery)
- Strong proficiency in Figma and Adobe Creative Suite — Photoshop, Illustrator, InDesign (3+ years required)
- Experience producing content for digital or e-commerce platforms
- Fluent English, written and spoken, is essential
- Ability to work independently and take ownership of projects
- Excellent time management and prioritisation skills
- High attention to visual detail, layout, and brand alignment
- Proactive mindset and strong problem-solving abilities
- Ability to work well both in a team and independently
- Collaborative team player, yet self-sufficient in execution
- Experience in optimizing content based on performance metrics and A/B test results
- Knowledge of design principles, typography, and color theory
Advantages but not essential
- Portfolio showcasing relevant Amazon and e-commerce design work
- Amazon Content experience (1 year preferred)
- Design related qualification
- Experience designing with generative AI
Benefits
What We Offer
- Competitive Compensation: Attractive salary package with benefits.
- Work-Life Balance: Competitive annual leave and flexible working arrangements.
- Growth Opportunities: Access to learning and development programs to enhance your skills.
- Culture and Environment: A fun, inclusive, and collaborative workplace.
- Wellbeing Support: Access to an Employee Assistance Programme (EAP)
- Quarterly Social Events: Company-sponsored quarterly social events designed to bring teams together, celebrate success, and strengthen connections across the business
We are committed to equal opportunities and welcome applications from all suitably qualified candidates. If you require any reasonable adjustments during the recruitment process, please let us know.
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ECommerce Designer employer: JOIN
At Hermès, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence. Our Cadogan Place store provides a unique opportunity for professional growth in the luxury retail sector, with a strong emphasis on client experience and relationship building. Employees benefit from a supportive environment that encourages innovation and personal development, making it a truly rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land ECommerce Designer
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like JOIN are looking for when hiring for a ECommerce Designer.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to JOIN for the ECommerce Designer, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at JOIN as a ECommerce Designer, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out JOIN’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a ECommerce Designer.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at JOIN, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with JOIN's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at JOIN. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at JOIN
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that JOIN uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at JOIN. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
