Senior Account Manager, EMEA

About the role

The Senior Account Manager will own and grow a portfolio of 15-25 enterprise clients, with responsibility for expanding PerchPeek's services from initial use cases to full enterprise adoption and a target of 3-4x annual revenue growth within your assigned accounts. A successful candidate for this role thrives in a complex, fast-paced environment, and has demonstrated excellence in account management or sales at the enterprise level.

Role Responsibilities

• Quarterback Deals – Be responsible for revenue expansion within a portfolio of clients; manage complex end-to-end processes of sourcing, driving, and signing expansions & renewals for PerchPeek; convert small scale POCs/use cases into enterprise-wide engagements through strategic and methodical deal management.
• Craft Account Strategy – Create and maintain cohesive, well-researched and data-driven strategic account plans for your clients that maximize value for the client and PerchPeek; deliver powerful narratives that educate existing clients of PerchPeek’s value proposition and capabilities; effectively communicate with program managers and senior decision makers to identify opportunities to add more value to clients.
• Drive Account Progress & Health – Conduct monthly and quarterly business reviews with key stakeholders, map decision-makers, and track and report on account progress; drive clear processes with urgency and focus when opportunities are identified.
• Be a Team Player – Partner closely with Sales, Operations, and Product teams at PerchPeek, and with external partners’ cross-functional teams, to drive deals forward, manage escalations, and inform our roadmap.
• Build the PerchPeek Network – Develop and grow relationships with others in the Mobility industry; be a PerchPeek ambassador and represent PerchPeek at events (online/offline, owned and externally organized).
• Be Customer Obsessed – Advocate for client needs while balancing against the needs and constraints of our business, by aggregating and delivering key insights across the organization in a structured and proactive manner.

About You

The type of person we think will be awesome in this role will likely have a track record of the below skills and experience:

• 5+ years experience in high-complexity environments in an account management or account executive role where you’ve consistently attained a quota.
• A demonstrated track record of exceptional relationship building; strong executive presence, with ability to influence and earn trust with stakeholders, ask the right questions, and use sound business judgment internally and externally.
• A demonstrated track record of growing existing accounts and hitting revenue targets. Has consistently been a top performer within your teams and has demonstrated credibility with your internal stakeholders across functions.
• Strong storytelling abilities, able to seek out relevant, meaningful data and build business cases to drive six figure deals & renewals.
• An operational and action-biased mindset, with a demonstrated ability to work across complex enterprise structures with multiple stakeholders, through clear objective setting and diligent project management.
• Open to Travel – we are a fully remote company, which means you’ll predominantly be able to work wherever you’d like. However, you should expect to travel 8-10 times per year for this role, whether that’s for client meetings, conferences, networking functions or staff events.

While not necessary, we’re especially interested in candidates with the below:

• Experience working in consultative sales or selling managed services.
• Experience selling into HR.
• Consulting background.
• A self-starter mentality and deep comfort operating in ambiguity and frequent change, while still delivering results.
• International experience and a desire to build strong relationships with individuals from cultures and geographies different from your own.

Pay & Benefits

Salary

PerchPeek values transparency in our approach to global compensation. We aim to be holistic, fair, and always improving. We are data-led and regularly evaluate our salary ranges against other companies of a similar size and stage. Total compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and location. In your first interview, we’ll have an open conversation about compensation.

The PerchPerks

• Company share options - be a business owner and have your very own little piece of PerchPeek.
• Flexible Holiday and Leave - you’ll receive all statutory holiday plus wellbeing leave and flexible annual leave for you to rest, relax, or recharge as you see fit.
• Work from Anywhere - PerchPeek is a fully distributed company that supports employees in working wherever they’d like to be within the parameters of your role’s requirements. We offer an allowance to ensure your working environment suits you.
• Learning & Development Budget - so you can be proactive about learning something fun outside of your core role.
• Regular socials, an annual offsite, and a meetups budget - or time spent turning colleagues into friends.

Ready to be a Perchy?

Firstly, no need for a full cover letter! Please just share your resume and respond to the application questions. If we seem well-matched, you’ll be invited for an initial screening with one of the PerchPeek team where we’ll align on timeline, compensation, and get to know each other a bit better!

Then, we'll run an interview process with different members of our team: Stages 1 and 2 will deep-dive on skills, experience, and culture alignment. Stage 3 will include a “take-home” task and a final roundtable interview. All interviews will take place via video call. We aim to respond to all applications within 3 weeks.

We hope you’re as excited to apply as we are to hear from you!