At a Glance
- Tasks: Join us as a Coffee Shop Assistant, serving drinks and food while delivering top-notch customer service.
- Company: Be part of Johnstons of Elgin, a luxury brand with 225 years of heritage in fine fibres.
- Benefits: Enjoy a competitive pay rate starting at £12.60 per hour and flexible working hours.
- Other info: This temporary role offers 5 hours per week until September 2025; apply even if you don't meet every requirement!
- Why this job: Experience a vibrant work culture focused on sustainability and inclusivity while honing your customer service skills.
- Qualifications: Previous experience in a fast-paced environment is preferred; a positive attitude and great communication skills are essential.
About the Role
The Coffee Shop Assistant works at the ‘front of house’ of our 5 star eatery to support the kitchen service; ensuring that the highest standard of service is maintained and exceptional customer service is delivered at all times.
Amongst other duties you will be
- welcoming customers
- making and serving drinks
- operating the till
- serving food
- demonstrating your product knowledge to customers by advising and assisting with food orders
We have a temporary part time vacancy available working 18 hours per week until January 2026, with a shift pattern of 3 days out of 7. This may include working some weekends, so flexibility is required.
Rate of pay is starting from £12.60 per hour.
About you:
You will
- preferably have previous experience within a fast paced, customer facing environment
- be a team player
- have a pro-active approach and can-do attitude
- have excellent communication skills
- be able to stay calm under pressure
- be committed to exceeding customer expectations every time
About Us
Founded in 1797, Johnstons of Elgin is an innovative, luxury clothing brand celebrating 225 years of experience in working with the world’s finest fibres. Across three centuries, our family-owned company has carefully sources cashmere and fine woollen fibres from around the world, applying the latest technology and highest quality craft expertise in our very own vertical Scottish mills. Employing over 1,000 staff, our valued employees and communities are at the heart of everything we do, producing unique, high-quality designs that are made to last. Our brand is focused on sustainability, working with natural, renewable, and biodegradable fibres and we are committed to maintaining a minimal environmental footprint.
Johnstons of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking.
We endeavour to provide reasonable accommodations for individuals with disabilities and encourage any candidate who requires assistance to contact us athr@johnstonsofelgin.com.
Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement or qualification. At Johnstons of Elgin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but think your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Please note all applicants must be able to provide evidence of their right to remain and take up paid employment incountry job is based.
Closing date: Friday 15th August 2025
#J-18808-LjbffrCoffee Shop Assistant employer: Johnstons of Elgin
At Johnstons of Elgin, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment where every team member is valued. Our Coffee Shop Assistants play a crucial role in delivering outstanding customer service at our prestigious eatery, with opportunities for personal growth and development within a company that has a rich heritage and commitment to sustainability. Join us in a vibrant setting that celebrates diversity and fosters a culture of teamwork and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Johnstons of Elgin. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Johnstons of Elgin
Don't be shy about reaching out to Johnstons of Elgin directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Coffee Shop Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Johnstons of Elgin and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Johnstons of Elgin
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
