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- Tasks: Assist customers at the trade counter and maintain a tidy store.
- Company: Join a supportive team in the Architectural Coatings division of a leading brand.
- Benefits: Enjoy competitive pay, bonuses, 35 days off, and private healthcare.
- Why this job: Great opportunity for career growth with training and a positive work culture.
- Qualifications: Customer service experience is a plus, but not required; training provided.
- Other info: Flexible hours, no late nights, and a focus on work/life balance.
The predicted salary is between 24000 - 36000 £ per year.
Serve customers on the trade counter and in-store in a friendly and professional manner.
Undertake all required training to confidently select the correct products for customers and promote our brand.
Maintain a well-presented and clean store environment.
Follow stock management procedures by accepting deliveries and keeping shelves stocked.
We have an exciting, permanent vacancy for a Sales Assistant within our Architectural Coatings division. We\’re seeking a customer-focused individual to join our friendly and supportive team. Previous experience in a customer-facing environment and good understanding of IT systems are desirable but not essential, as we will provide in-store training.
Key qualities include:
- Good communication skills with a positive customer-focused attitude
- Flexibility in working hours and duties
- Driving license is desirable but not essential
Benefits include:
- Competitive starting salary with yearly reviews
- Bonus structure starting at 15%, up to 42% for overachieving targets
- 35 days of annual leave, including bank holidays
- Guaranteed 39 hours per week, with overtime or lieu time available
- Work/life balance: stores closed Saturday afternoons and Sundays, no late evenings after 5pm
- Company pension contributions
- Career progression opportunities through online courses and the PPG Training Academy
- Company-funded private healthcare with options for family coverage
- Staff discount on paint and decorating tools
- Recognition programs and an inclusive workplace culture
- Colleague assistance program for wellbeing support and cycle to work scheme
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Sales Assistant employer: Johnstones Decorating Centre
Contact Detail:
Johnstones Decorating Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the products we offer in the Architectural Coatings division. Understanding our range will not only help you serve customers better but also show your enthusiasm for the role during any discussions.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a customer service scenario. This will help you feel more confident when interacting with customers on the trade counter and in-store.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires adaptability, showing that you're open to various shifts can make you a more attractive candidate.
✨Tip Number 4
If you have a driving licence, mention it during your conversations. While it's not essential, it could be a bonus that sets you apart from other candidates, especially if it relates to stock management or deliveries.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any previous customer-facing experience, even if it's not directly related to sales. Emphasise your communication skills and any relevant IT knowledge.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Sales Assistant role and the company. Mention your customer-focused attitude and willingness to learn, as well as how you can contribute to maintaining a clean and well-presented store environment.
Showcase Flexibility: Since flexibility in working hours is mentioned, be sure to indicate your availability in your application. Highlight any past experiences where you've adapted to changing schedules or duties.
Highlight Training Willingness: Mention your eagerness to undertake training and learn about the products. This shows that you're proactive and ready to grow within the company, which aligns with their focus on career progression.
How to prepare for a job interview at Johnstones Decorating Centre
✨Show Your Customer Service Skills
Since the role is all about serving customers, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and maintain a positive attitude, even in challenging situations.
✨Demonstrate Product Knowledge Enthusiasm
While you may not have prior experience with their specific products, showing enthusiasm for learning about them can set you apart. Research the company’s offerings beforehand and express your eagerness to undertake training to better serve customers.
✨Emphasise Flexibility and Team Spirit
The job requires flexibility in working hours and duties, so be ready to discuss your availability and willingness to adapt. Also, mention any experiences where you worked well in a team, as this role is part of a friendly and supportive environment.
✨Prepare Questions About Career Progression
Since the company offers career progression opportunities, prepare thoughtful questions about how you can grow within the organisation. This shows your ambition and interest in long-term commitment, which can impress the interviewers.