At a Glance
- Tasks: Assist customers with HVAC products and provide exceptional service in a fast-paced environment.
- Company: Join a rapidly growing HVACR distributor focused on teamwork and customer satisfaction.
- Benefits: Competitive pay, medical coverage, immediate PTO, and growth opportunities.
- Other info: Exciting career growth in a dynamic industry with bonus opportunities.
- Why this job: Be part of a supportive team where your contributions truly matter every day.
- Qualifications: Strong communication skills and ability to multitask; customer service experience preferred.
The predicted salary is between 18900 - 23100 £ per year.
Join Johnstone Supply | Balsan Group, a fast-growing HVACR distributor where customer service, product knowledge, and teamwork drive success. We are looking for a high-energy, detail-oriented Counter Sales Associate who thrives in a fast-paced environment and takes pride in delivering exceptional customer experiences. At Balsan Group, you’ll be part of a team where your growth is supported and your contributions matter every day.
What You’ll Do
- Customer Service
- Greet and assist customers in finding the right HVAC products
- Answer questions regarding products, pricing, availability, and application
- Provide timely, professional support for customer inquiries and concerns
- Recommend solutions based on customer needs
- Provide accurate inventory availability information
- Sales Support
- Process sales transactions accurately using POS systems
- Generate new and repeat business through strong product knowledge
- Provide pricing, quotes, discounts, and tax calculations
- Upsell additional products and solutions when appropriate
- Follow up on sales inquiries and leads to drive additional business
- Technical Support
- Assist customers with basic HVAC product and application questions
- Refer more complex technical issues to TSA or appropriate team members
- Inventory & Admin
- Monitor stock levels and communicate replenishment needs
- Assist with stocking shelves and maintaining organized inventory
- Support general administrative tasks (data entry, filing, phone/email support)
- Maintain accurate records of transactions and customer interactions
What We Offer
- Competitive pay
- Medical, dental, vision, and prescription coverage
- Bonus opportunities
- Immediate PTO accrual
- Paid holidays
- 401(k) with company match
- Growth and development opportunities in a rapidly expanding company
What We’re Looking For
- Required
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail
- Basic computer and software proficiency
- Ability to lift up to 75 lbs and perform physical counter/warehouse tasks
- Preferred
- 2+ years of customer service or sales experience
- Nice to Have
- HVAC industry experience
Who We Are
Johnstone Supply | Balsan Group is a leading HVACR distributor serving contractors across PA, MD, MA, ME, VT, NH, and NY. We are growing rapidly and focused on delivering exceptional service through innovative ordering options, fast delivery, Will Call pickup, and strong technical support.
Counter Sales Associate in Braintree employer: Johnstone Supply, The Balsan Group
At Johnstone Supply | Balsan Group, we pride ourselves on being an excellent employer that values the skills and dedication of our team members. Located in a supportive and professional environment, we offer competitive pay, immediate PTO accrual, and robust growth opportunities to help you advance your career in the HVACR industry. Join us to be part of a team that prioritises reliability, teamwork, and exceptional customer service.
Contact Details:
Johnstone Supply, The Balsan Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Counter Sales Associate in Braintree
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Counter Sales Associate at Johnstone Supply, The Balsan Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Johnstone Supply, The Balsan Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Counter Sales Associate. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Counter Sales Associate in Braintree
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Johnstone Supply, The Balsan Group:When writing your cover letter, make sure to tailor your message specifically for Johnstone Supply, The Balsan Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Johnstone Supply, The Balsan Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Johnstone Supply, The Balsan Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Johnstone Supply, The Balsan Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Johnstone Supply, The Balsan Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
