Early Careers Advisor in Inverness

We are looking to recruit an HR and Early Careers Advisor within our busy People Experience team. This blended role plays a pivotal part in delivering an excellent employee and early careers experience by providing first-line advice, high-quality administrative support, and project support across HR Operations and Early Careers.

You will work closely with colleagues across the People Experience function to provide timely and accurate advice, support the full employee lifecycle, and proactively manage the end-to-end Early Careers experience from onboarding through to post-qualification. The role is responsible for maintaining positive employee experiences, ensuring smooth HR and Early Careers Operations processes, and helping the firm meet its changing future skills needs.

The successful candidate will primarily be responsible for:

• Providing first-line HR support and issue resolution to employees and managers across a range of queries received via phone, email and chat, delivering accurate advice on HR policies, procedures, benefits and related matters, and escalating more complex issues where appropriate.
• Supporting the full employee lifecycle, including onboarding, employment changes, induction, benefits administration and offboarding activity, ensuring a positive employee experience.
• Maintaining accurate employee and Early Careers records, including updating and verifying data in relevant systems, monitoring student progress and assessment outcomes, and producing regular reports and metrics as required.
• Acting as an initial point of contact for Early Careers employees, providing guidance and general study support, and working closely with managers, professional bodies and other key stakeholders to support progression requirements across the firm.
• Overseeing Early Careers administration, including student records, mailbox management, regular monitoring and reporting, and supporting the daily delivery of Early Careers processes.
• Working with the Early Careers team, and other key stakeholders, to support our Early Careers progression requirements across the firm.
• Collaborating closely with HR colleagues and wider stakeholder teams to ensure consistent responses, support employee relations matters, and provide feedback on common themes to improve processes and communication.
• Identifying opportunities to enhance the efficiency and effectiveness of HR Operations and Early Careers processes, participating in continuous improvement initiatives and supporting the delivery of HR and Early Careers projects and annual cyclical activities.
• Taking ownership of your workload and professional development, building strong working relationships across the firm and delivering a high-quality, proactive service always.
• Supporting with the management and resolution of employee relations matters.
• Supporting the recruitment team with all aspects of early careers recruitment.

About you:

• Relevant experience in a HR Advisor, Early Careers, or similar HR role.
• CIPD qualified, or working towards this, would be advantageous; a degree in a relevant discipline is preferred.
• Strong communication, interpersonal and relationship-building skills, with the ability to provide a professional, supportive and consistent service to employees, students and managers.
• Experience working in a fast-paced environment, with strong organisational skills and the ability to manage workload, prioritise effectively and meet deadlines.
• Strong attention to detail and confidence in maintaining accurate records and data integrity.
• Knowledge and experience of Microsoft Office packages, particularly Word and Excel. Workday knowledge would be advantageous.
• Solid problem-solving skills, the ability to take initiative, and a continuous improvement mindset.
• Knowledge of professional bodies such as ICAS, ACCA, AAT, ATT and CTA would be essential.

Candidates must have the right to work in the UK permanently and without any restrictions. We are unable to offer visa sponsorship for this role.

At Johnston Carmichael we are committed to diversity, equality and inclusion in the workplace. A copy of this policy will be made available on request. We also welcome applications from individuals who have had time away from paid employment. Closing date 20th July with interviews occurring w/c 27th July.