Service Delivery Driver

Service Delivery Driver

Gateshead Full-Time No home office possible
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Johnsons Workwear

At a Glance

  • Tasks: Deliver and return stock while ensuring excellent customer service.
  • Company: Join Johnsons Workwear, the UK's leading Textile Services provider with a focus on innovation.
  • Benefits: Enjoy perks like free parking, employee discounts, and a health & wellbeing programme.
  • Other info: This role involves physical tasks, including loading and unloading items.
  • Why this job: Be part of a supportive team that values your growth and offers career progression opportunities.
  • Qualifications: Must have a full UK Driving License, CPC card, and Tacho card; experience preferred.

We are currently recruiting a Service Delivery Driver to deliver and return stock to the plant. To comply with transport industry legal structure and provide excellent customer service.

Key Tasks

  • Load vehicle and off-load into designated areas
  • Ensure the sufficient supply of sundry items i.e. repair labels, bags etc.
  • Collect/deliver items, load/empty lockers, exchange dust control mats as shown on documentation
  • Accurately complete all necessary paperwork
  • Establish and maintain good Customer relations and act as liaison between Customer and Company
  • Forward queries and keep managers, supervisors and colleagues informed as necessary
  • Obtain signatures and keep accurate records where required
  • Other Ad hoc duties as required.

Person Specification

  • You must have an up-to-date CPC card and Tacho card preferable recent 3.5T + multidrop experience.
  • Full UK Driving License (Required)
  • Successful applicant would need to comply with transport industry legal structure, i.e. use of tachograph, be aware of legal breaks, and have excellent customer service skills.

Please note this is a physically demanding job Loading and unloading 5kg bags, 15kg hamper sacks, or by wheeling a full cage, which may weigh max of 100kg cage, into customers premises.

Job Type: Full-time

Pay: From £12.21 per hour

Expected hours: 39 per week

Benefits

  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Referral programme

Schedule

  • 8 hour shift
  • Monday to Friday

Experience

  • Multi-drop driving: 1 year (required)

Licence/Certification

  • Driver CPC (required)
  • Tacho card (required)
  • Driving Licence (required)

Work Location: In person

Seniority level: Entry level

Employment type: Contract

Job function: Management and Manufacturing

Industries: Textile Manufacturing

Service Delivery Driver employer: Johnsons Workwear

Johnsons Workwear is an exceptional employer, offering a supportive work culture that prioritises employee development through its in-house Academy, ensuring that staff have ample opportunities for growth and advancement. Located in Gateshead, employees benefit from a range of perks including a competitive salary, health and wellbeing programmes, and a strong emphasis on customer service, making it a rewarding place to work for those seeking meaningful employment in the textile services industry.
Johnsons Workwear

Contact Detail:

Johnsons Workwear Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Delivery Driver

✨Tip Number 1

Familiarise yourself with the transport industry regulations, especially regarding tachographs and legal breaks. This knowledge will not only help you during the interview but also demonstrate your commitment to compliance and safety.

✨Tip Number 2

Highlight your customer service skills in conversations with recruiters. Since this role involves establishing good customer relations, sharing specific examples of how you've successfully interacted with customers in the past can set you apart.

✨Tip Number 3

Prepare to discuss your experience with multi-drop driving. Be ready to explain how you efficiently manage time and routes, as well as how you handle challenges that arise during deliveries.

✨Tip Number 4

Show enthusiasm for the company’s values and mission. Research Johnsons Workwear and be prepared to discuss how your personal values align with theirs, particularly in terms of service excellence and innovation.

We think you need these skills to ace Service Delivery Driver

Full UK Driving License
Driver CPC
Tacho card
Multi-drop driving experience
Excellent customer service skills
Knowledge of transport industry regulations
Ability to complete paperwork accurately
Strong communication skills
Physical fitness for loading and unloading
Time management skills
Problem-solving skills
Attention to detail
Ability to establish good customer relations
Adaptability to changing tasks

Some tips for your application 🫡

Understand the Job Requirements: Carefully read the job description for the Service Delivery Driver position. Make sure you understand the key tasks and person specifications, such as the need for a CPC card, Tacho card, and multi-drop driving experience.

Tailor Your CV: Highlight relevant experience in your CV that matches the job requirements. Emphasise your driving experience, customer service skills, and any previous roles that involved physical work or logistics.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle the responsibilities outlined in the job description.

Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure all information is accurate and clearly presented.

How to prepare for a job interview at Johnsons Workwear

✨Know Your Vehicle Regulations

Make sure you're familiar with transport industry regulations, including the use of tachographs and legal break requirements. This knowledge will show that you take compliance seriously and understand the responsibilities of a Service Delivery Driver.

✨Demonstrate Customer Service Skills

Since this role involves liaising with customers, be prepared to discuss your previous customer service experiences. Highlight any situations where you successfully resolved issues or maintained positive relationships with clients.

✨Prepare for Physical Demands

This job is physically demanding, so be ready to talk about your experience with loading and unloading heavy items. Mention any relevant past roles where you handled similar tasks to reassure them of your capability.

✨Bring Relevant Documentation

Ensure you have your up-to-date CPC card, Tacho card, and driving licence with you for the interview. Being organised and having these documents on hand demonstrates professionalism and readiness for the role.

Service Delivery Driver
Johnsons Workwear
Location: Gateshead
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