Service Delivery Driver in Birmingham

Service Delivery Driver in Birmingham

Birmingham Full-Time 25000 - 30000 £ / year (est.) No home office possible
Johnsons Workwear

At a Glance

  • Tasks: Deliver and collect stock while providing top-notch customer service.
  • Company: Join a dynamic team focused on quality service and compliance.
  • Benefits: Enjoy wellness programmes, pension schemes, and career development opportunities.
  • Other info: Great chance to grow your skills in a supportive environment.
  • Why this job: Be the face of the company and build strong customer relationships.
  • Qualifications: Must have a 7.5T driving licence and valid CPC.

The predicted salary is between 25000 - 30000 £ per year.

We are currently seeking a Service Delivery Driver to deliver and collect company stock between customer sites and the plant. This role is key to ensuring compliance with transport legislation while delivering a reliable, high‑quality service to our customers.

Responsibilities

  • Manage daily delivery routes, maintaining accurate records and providing excellent customer service at every interaction.
  • Load and unload vehicles and place stock into designated areas at customer sites.
  • Ensure vehicles are stocked with sufficient sundry items, such as repair labels and bags.
  • Collect and deliver items in line with route documentation, including loading and emptying on‑premises lockers and exchanging dust‑control mats.
  • Accurately complete all required paperwork and delivery documentation.
  • Build and maintain positive working relationships with customers, acting as a key liaison between customers and the business.
  • Support the Transport Manager by covering routes for absent drivers when required.
  • Undertake ad‑hoc duties to support the wider transport and service delivery team.

Qualifications

A 7.5T driving licence and valid CPC is required to apply for this role.

Benefits

  • Access to a company Share Save Scheme (after 2 years’ service).
  • Employee wellness programme.
  • Company pension scheme.
  • Life assurance.
  • Access to an award‑winning training academy focused on skills development and career progression.

Service Delivery Driver in Birmingham employer: Johnsons Workwear

As a Service Delivery Driver with us, you will be part of a dynamic team that prioritises customer satisfaction and compliance with transport legislation. Our supportive work culture fosters employee growth through an award-winning training academy, while our comprehensive benefits, including a company pension scheme and wellness programme, ensure your well-being and financial security. Join us in a role that not only offers meaningful work but also the opportunity to build lasting relationships with customers in a collaborative environment.
Johnsons Workwear

Contact Detail:

Johnsons Workwear Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Delivery Driver in Birmingham

✨Tip Number 1

Get to know the company! Research their values and mission so you can show how you fit in. When you apply through our website, mention specific things about the company that resonate with you.

✨Tip Number 2

Practice your delivery route skills! If you can, do a mock run of a typical delivery route. This will help you feel more confident when discussing your experience during interviews.

✨Tip Number 3

Show off your customer service skills! Think of examples where you've gone above and beyond for customers. We want to see how you build relationships, so be ready to share those stories.

✨Tip Number 4

Be proactive! If you see a gap in your skills or experience, consider taking a short course or workshop. This shows initiative and commitment to your professional development, which we love to see!

We think you need these skills to ace Service Delivery Driver in Birmingham

7.5T Driving Licence
Valid CPC
Route Management
Customer Service
Record Keeping
Loading and Unloading
Documentation Accuracy
Relationship Building
Communication Skills
Adaptability
Team Support
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially any driving roles or customer service positions. We want to see how your skills match what we're looking for in a Service Delivery Driver.

Show Off Your Driving Credentials: Don’t forget to mention your 7.5T driving licence and valid CPC clearly in your application. This is a must-have for us, so make it easy for us to spot!

Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so get straight to the point about why you’d be a great fit for the role and how you can contribute to our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Johnsons Workwear

✨Know Your Routes

Familiarise yourself with common delivery routes and any potential challenges you might face. Being able to discuss how you would manage your daily delivery routes will show that you're proactive and prepared.

✨Customer Service Focus

Prepare examples of how you've provided excellent customer service in the past. This role is all about building relationships, so be ready to share specific instances where you went above and beyond for a customer.

✨Understand Compliance

Brush up on transport legislation relevant to the role. Being knowledgeable about compliance shows that you take the responsibilities seriously and understand the importance of adhering to regulations.

✨Paperwork Proficiency

Be ready to discuss your experience with completing delivery documentation accurately. Highlight any systems or processes you've used to ensure that paperwork is always in order, as this is crucial for the role.

Service Delivery Driver in Birmingham
Johnsons Workwear
Location: Birmingham

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