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For Companies At a Glance
- Tasks: Manage customer relationships and ensure top-notch service standards.
- Company: Leading textile service provider in Birmingham with a focus on customer success.
- Benefits: Competitive salary, company car, private healthcare, and professional development opportunities.
- Why this job: Join us to enhance customer satisfaction and drive growth in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28800 - 43200 £ per year.
A leading textile service provider in Birmingham is seeking a Customer Service Executive to manage customer relationships and ensure service standards are met. You will achieve retention and sales targets through regular customer visits and collaboration with internal teams.
The role offers a competitive benefits package including a company car and private healthcare, plus opportunities for professional development. Apply now to play a key role in enhancing customer satisfaction.
Field Customer Success & Growth Executive in Birmingham employer: Johnsons Workwear
Contact Detail:
Johnsons Workwear Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Customer Success & Growth Executive in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills align with their needs. We want you to shine when you get that chance to chat with them.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you're genuinely interested.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Field Customer Success & Growth Executive in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success & Growth Executive role. Highlight any previous customer service experience and how you've contributed to customer satisfaction in past roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can help enhance customer satisfaction. Be specific about your achievements and how they relate to the job.
Showcase Your Soft Skills: In this role, communication and relationship-building are key. Make sure to mention your interpersonal skills and any examples of how you've successfully managed customer relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Johnsons Workwear
✨Know Your Customer Service Basics
Brush up on your customer service principles and how they apply to the textile industry. Be ready to discuss how you’ve handled customer relationships in the past and what strategies you used to ensure satisfaction.
✨Showcase Your Sales Skills
Prepare examples of how you've achieved sales targets or improved retention rates in previous roles. Highlight specific metrics or outcomes to demonstrate your impact, as this will resonate well with the hiring team.
✨Research the Company
Familiarise yourself with the textile service provider's offerings and their market position. Understanding their services and values will help you tailor your responses and show genuine interest in the role.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. This could be about their customer success strategies or how they measure satisfaction. It shows that you’re engaged and serious about contributing to their goals.
