Head of Projects – Commercial Relocations & Workplace Delivery

Head of Projects – Commercial Relocations & Workplace Delivery

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Johnsons UK Services Ltd

At a Glance

  • Tasks: Lead and manage commercial relocation projects from start to finish, ensuring client satisfaction.
  • Company: Join a growing business focused on innovative workplace solutions.
  • Benefits: Car allowance, career progression, and a supportive work environment.
  • Other info: Promote a positive culture while ensuring compliance and safety standards.
  • Why this job: Make a real impact in a dynamic role with leadership opportunities.
  • Qualifications: Experience in commercial relocations, project management, and strong leadership skills.

The predicted salary is between 60000 - 80000 £ per year.

We are seeking an experienced, commercially driven Head of Projects / Commercial Manager to lead the delivery and growth of our commercial relocation and workplace projects division. This role combines operational leadership, client management, commercial oversight, and project delivery across office relocations, furniture installations, workplace moves, storage logistics, and associated commercial services.

The successful candidate will be responsible for managing projects from initial enquiry through to completion, ensuring profitability, operational efficiency, client satisfaction, and high standards of service delivery. This is a senior leadership role suited to someone with strong experience in commercial moving, fit-out, logistics, facilities management, or workplace change projects.

Key Responsibilities
  • Project & Operational Management
    • Oversee the planning, coordination, and successful delivery of commercial relocation projects.
    • Manage multiple concurrent projects, ensuring timelines, budgets, and service standards are achieved.
    • Lead project teams, site supervisors, subcontractors, and operational staff.
    • Conduct site surveys and develop detailed move plans, schedules, and risk assessments.
    • Ensure all projects are delivered safely and in line with company procedures and compliance requirements.
    • Resolve operational issues quickly and professionally during live projects.
  • Commercial Management
    • Prepare quotations, tenders, and project costings.
    • Monitor project profitability, margins, and financial performance.
    • Negotiate contracts and supplier agreements.
    • Identify opportunities to increase revenue and improve operational efficiency.
    • Support business growth through upselling additional services and maintaining strong client relationships.
  • Client Relationship Management
    • Build long-term relationships with corporate customers, facilities teams, project managers, and procurement departments.
    • Attend client meetings, site visits, and project reviews.
    • Ensure exceptional customer service and maintain high levels of client satisfaction.
  • Leadership & Team Development
    • Lead, motivate, and develop operational and project teams.
    • Support recruitment, training, and performance management.
    • Promote a positive, professional, and safety-focused culture across the business.
    • Improve internal processes and encourage continuous improvement.
  • Compliance & Health & Safety
    • Ensure projects comply with health & safety legislation and company policies.
    • Maintain RAMS, insurance requirements, and operational documentation.
    • Monitor compliance standards across all project activity.
Requirements
  • Proven experience within commercial relocations, logistics, workplace services, fit-out, or related industries.
  • Strong project management and commercial management experience.
  • Excellent organisational and leadership skills.
  • Ability to manage multiple projects simultaneously.
  • Experience managing budgets, quotations, and financial reporting.
  • Strong client-facing and communication skills.
  • Good understanding of Health & Safety requirements.
  • Full UK driving licence.
  • IOSH or NEBOSH certification.
  • Experience in workplace change management or office fit-out projects.
  • Knowledge of furniture installation and storage logistics operations.
Key Skills
  • Project leadership
  • Operational planning
  • Problem-solving
  • Client relationship management
  • Team leadership
  • Budget management
  • Decision-making under pressure
What We Offer
  • Car Allowance/Salary Sacrifice Scheme
  • Career progression within a growing business

Head of Projects – Commercial Relocations & Workplace Delivery employer: Johnsons UK Services Ltd

As a leading player in the commercial relocation and workplace delivery sector, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our team enjoys competitive benefits, including a car allowance and opportunities for career progression within a rapidly expanding business, all while working in a supportive environment that values operational excellence and client satisfaction.

Johnsons UK Services Ltd

Contact Details:

Johnsons UK Services Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Projects – Commercial Relocations & Workplace Delivery

Tip Number 1

Network like a pro! Reach out to your connections in the commercial relocation and workplace delivery sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.

Tip Number 2

Showcase your expertise! Create a portfolio that highlights your successful projects, client testimonials, and any innovative solutions you've implemented. This will give you an edge when discussing your experience during interviews.

Tip Number 3

Prepare for interviews by researching the company and its recent projects. Tailor your responses to demonstrate how your skills align with their needs, especially in operational leadership and client management.

Tip Number 4

Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.

We think you need these skills to ace Head of Projects – Commercial Relocations & Workplace Delivery

Project Management
Commercial Management
Operational Leadership
Client Relationship Management
Budget Management
Problem-Solving Skills
Team Leadership

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the role of Head of Projects. Highlight your experience in commercial relocations, project management, and client relationship management. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of your past successes in managing projects and leading teams, and don’t forget to show your passion for the industry.

Showcase Your Leadership Skills:Since this is a senior leadership role, make sure to highlight your leadership experience. Talk about how you've motivated teams, managed multiple projects, and resolved issues on the go. We love seeing strong leaders who can drive results!

Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Johnsons UK Services Ltd

Know Your Projects Inside Out

Before the interview, make sure you thoroughly understand the types of commercial relocation and workplace projects the company handles. Be ready to discuss specific examples from your past experience that align with their needs, showcasing your operational leadership and project management skills.

Demonstrate Client Relationship Skills

Since client satisfaction is key in this role, prepare to share stories about how you've built and maintained strong relationships with clients. Highlight any successful negotiations or upselling experiences that led to increased revenue or improved service delivery.

Showcase Your Problem-Solving Abilities

Be prepared to discuss challenges you've faced in previous projects and how you resolved them. This could include managing tight deadlines, budget constraints, or unexpected operational issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Highlight Your Leadership Style

As a senior leader, it's important to convey your approach to team development and motivation. Share examples of how you've led teams through complex projects, supported their growth, and fostered a positive work culture. This will demonstrate your fit for the leadership aspect of the role.