At a Glance
- Tasks: Join our team to create stunning alterations and repairs for customers' garments.
- Company: Be part of Johnson’s Dry Cleaners, a trusted name in high street services.
- Benefits: Earn competitive pay, bonuses, and enjoy fantastic perks like free holidays and discounts.
- Other info: Join a diverse team with excellent career growth and ongoing training opportunities.
- Why this job: Make a difference with your sewing skills while enjoying a fun, supportive work environment.
- Qualifications: Expertise in sewing, great customer service, and a positive attitude are key.
The predicted salary is between 12.75 - 12.75 £ per hour.
Are you ready to embark on a rewarding new career? If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson’s Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek an enthusiastic and talented tailor to join our team. The ideal candidate must have expert sewing and alteration skills, excellent customer service, and the flexibility to work at multiple Johnsons branches.
Location: St Albans
Job Type: Permanent Full Time
Pay: Starting at £12.75 per hour, increasing to £12.80 per hour following a successful trial period. You also have the opportunity to earn an uncapped weekly bonus.
Hours: 40 hours over 5 days, including weekends, with some overtime available when trained.
Your day-to-day responsibilities will be to effectively support the Area Manager and branches in the Area with a Repairs and Alteration service.
Key Responsibilities and Accountabilities:
- You will be required to carry out all types of alterations and repairs working:
- Shortening and lengthening all types of garments
- Taking in or letting out garments to adjust the size
- Replace broken zippers in garments
- Other related repair / alterations work
- Curtain shortening
- Help serve customers in the branch and discuss their needs including fittings
- As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.
What We Offer:
Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve. In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:
- Free holiday homes
- Achievable uncapped bonuses
- Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
- An extra day off for your birthday
- Paid day off for a child’s first day at school
- Annual salary reviews
- Regular social events
- £1000 weekly lottery draws
- Excellent promotion prospects
- Ongoing skills training
- £100 bonus when you get married
- Mental health support, including free flu jabs and a 24-hour helpline
- … and more!
Who We’re Looking For:
We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed.
Requirements:
- Proficiency in sewing and tailoring techniques
- Knowledge of various fabrics and garment construction
- Strong customer service skills
- Attention to detail for precise alterations
- Problem-solving abilities for unexpected challenges
- Effective time management skills
- Experience with a variety of garment types
- Previous work experience in a retail or alteration environment
Who We Are:
Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more! At Johnson’s, we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.
Next Steps: Click the button below to apply. We look forward to meeting you!
Tailor in St Albans employer: JOHNSONS THE CLEANERS
At Johnson’s Dry Cleaners, part of the Timpson Group, we pride ourselves on being an exceptional employer that prioritises the well-being and happiness of our team. Located in St Albans, we offer a vibrant work culture with numerous benefits including uncapped bonuses, free holiday homes, and ongoing training opportunities, ensuring that every tailor can thrive both personally and professionally. Join us to be part of a supportive family where your skills are valued, and you can make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Tailor in St Albans
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JOHNSONS THE CLEANERS, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JOHNSONS THE CLEANERS!
We think you need these skills to ace Tailor in St Albans
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JOHNSONS THE CLEANERS, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JOHNSONS THE CLEANERS and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JOHNSONS THE CLEANERS that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JOHNSONS THE CLEANERS
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
