At a Glance
- Tasks: Oversee operations in various branches and provide excellent customer service.
- Company: Join the friendly team at Johnsons Dry Cleaners, part of Timpson Group.
- Benefits: Earn competitive pay, bonuses, and enjoy fantastic perks like free holidays and discounts.
- Other info: Enjoy a fun work environment with regular social events and mental health support.
- Why this job: Embrace a rewarding career with in-depth training and opportunities for growth.
- Qualifications: No experience needed, just bring your positive attitude and great communication skills.
The predicted salary is between 12.75 - 12.75 £ per hour.
Are you ready to embark on a rewarding new career? If you've spent time in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnsons Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.
This role requires coverage between various branches in the surrounding areas. A full driver's license and mode of transport are essential.
Job Type: Permanent / Part Time
Pay: Starting at £12.75 per hour increasing to £12.80 per hour following a successful trial period. You also have the opportunity to earn uncapped weekly bonuses.
Hours: 16 hours over 7 days including weekends with some overtime available when trained.
Job Description: Your day-to-day responsibilities will be to oversee operations in various branches, providing a relief service to any branch within your area in the event of a colleague's absence by assisting the manager in the day-to-day running of the branch. Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You'll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you'll need to succeed. We'll set you on the path for a successful and rewarding career, and then show you how to excel within Timpson Group! As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.
What We Offer: Taking care of our colleagues is our top priority. Every year, we measure our happiness index to understand how our team feels and how we can improve. In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:
- Free holiday homes
- Achievable uncapped bonuses
- Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
- An extra day off for your birthday
- Paid day off for a child's first day at school
- Annual salary reviews
- Regular social events
- £1000 weekly lottery draws
- Excellent promotion prospects
- Ongoing skills training
- £100 bonus when you get married
- Mental health support, including free flu jabs and a 24-hour helpline
- and more!
Who We're Looking For: We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed. At Johnson's, we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.
Who We Are: Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!
Next Steps: Click the button below to apply. We look forward to meeting you!
Mobile Branch Colleague in Scunthorpe employer: JOHNSONS THE CLEANERS
Johnsons Dry Cleaners, part of the Timpson Group, is an exceptional employer that prioritises colleague well-being and development. With a strong focus on training and personal growth, employees enjoy a supportive work culture that values kindness and community, alongside attractive benefits such as uncapped bonuses, free holiday homes, and mental health support. Located in Scunthorpe, this role offers a unique opportunity to engage with diverse customers while enjoying flexible hours and excellent promotion prospects.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Branch Colleague in Scunthorpe
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like JOHNSONS THE CLEANERS and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at JOHNSONS THE CLEANERS and let us see your personality shine through!
We think you need these skills to ace Mobile Branch Colleague in Scunthorpe
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and JOHNSONS THE CLEANERS.
Get Familiar with Our Brand:Before applying, take some time to learn about JOHNSONS THE CLEANERS and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at JOHNSONS THE CLEANERS
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress JOHNSONS THE CLEANERS.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which JOHNSONS THE CLEANERS will surely appreciate.
