At a Glance
- Tasks: Oversee operations in various branches and provide excellent customer service.
- Company: Join the friendly team at Johnsons Dry Cleaners, part of Timpson Group.
- Benefits: Earn competitive pay, bonuses, and enjoy fantastic perks like free holidays and discounts.
- Other info: Enjoy a fun work environment with regular social events and mental health support.
- Why this job: Embrace a rewarding career with in-depth training and opportunities for growth.
- Qualifications: No experience needed; just bring your positive attitude and communication skills.
The predicted salary is between 26784 - 26888 £ per year.
Johnsons Dry Cleaners (Part of Timpson Group Limited) is seeking enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding. This role requires coverage between various branches in the surrounding areas. A full driver's license and mode of transport are essential.
Location: Reading (and surrounding area)
Job Type: Permanent Full Time
Pay: Starting at £12.80 per hour increasing to £12.85 (per hour) following a successful trial period. You also have the opportunity to earn uncapped weekly bonuses.
Hours: 40 hours over 5 days including weekends with some overtime available when trained.
Job Description: Your day-to-day responsibilities will be to oversee operations in various branches, providing a relief service to any branch within your area in the event of a colleague’s absence by assisting the manager in the day-to-day running of the branch. Lack of experience is not an issue for us, as every single colleague is given in-depth training from their very first day. You’ll be walked through exactly how things are done, as we offer a fun, valuable learning experience that quickly teaches you the new skills you’ll need to succeed. We’ll set you on the path for a successful and rewarding career, and then show you how to excel within Timpson Group! As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.
What We Offer: Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve. In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:
- Free holiday homes
- Achievable uncapped bonuses
- Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
- An extra day off for your birthday
- Paid day off for a child’s first day at school
- Annual salary reviews
- Regular social events
- £1000 weekly lottery draws
- Excellent promotion prospects
- Ongoing skills training
- £100 bonus when you get married
- Mental health support, including free flu jabs and a 24-hour helpline
- … and more!
Who We’re Looking For: We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed. At Johnson’s, we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.
Who We Are: Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!
Next Steps: Click the button below to apply. We look forward to meeting you!
Mobile Branch Colleague in Reading employer: JOHNSONS THE CLEANERS
Johnsons Dry Cleaners, part of the Timpson Group, is an exceptional employer that prioritises the well-being and happiness of its colleagues. With a strong focus on employee growth through comprehensive training and ongoing skills development, we offer a vibrant work culture where kindness and customer service are at the heart of everything we do. Located in Reading, our team enjoys unique benefits such as free holiday homes, generous discounts, and regular social events, making it a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Branch Colleague in Reading
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Johnsons Dry Cleaners and the Timpson Group. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences in retail or hospitality that showcase your ability to handle different situations with a positive attitude.
✨Tip Number 3
Be ready to show your personality! Johnsons values character over qualifications, so don’t be shy about letting your friendly and confident side shine through during the interview. They want to see the real you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Johnsons family. We can’t wait to see your application!
We think you need these skills to ace Mobile Branch Colleague in Reading
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you tick – it’ll help us get to know you better.
Highlight Relevant Experience:Even if you don’t have direct experience in dry cleaning, we value backgrounds in retail or hospitality. Make sure to mention any customer service roles you've had and how they’ve prepared you for this exciting opportunity with us.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what’s important. This will make it easier for us to see why you’d be a great fit for the Mobile Branch Colleague role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic company culture there.
How to prepare for a job interview at JOHNSONS THE CLEANERS
✨Know the Company
Before your interview, take some time to research Johnsons Dry Cleaners and the Timpson Group. Understand their values, services, and what makes them unique in the retail sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Mobile Branch Colleague, excellent customer service is key. Prepare examples from your past experiences in retail or hospitality where you went above and beyond for a customer. This will demonstrate your ability to connect with customers and handle various situations with ease.
✨Be Ready for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle a colleague's absence or a difficult customer situation. Practising these scenarios can help you articulate your thought process and problem-solving skills clearly.
✨Embrace the Act of Kindness
Since the role involves completing an act of kindness daily, come prepared with ideas on how you could implement this in your work. Whether it’s a small gesture for a colleague or a thoughtful interaction with a customer, showing that you understand this aspect of the job will set you apart.
