At a Glance
- Tasks: Oversee operations across various branches and provide excellent customer service.
- Company: Join the friendly team at Johnson’s Dry Cleaners, part of the Timpson Group.
- Benefits: Earn competitive pay, uncapped bonuses, and enjoy fantastic perks like free holidays!
- Other info: Enjoy regular social events, ongoing training, and excellent promotion prospects.
- Why this job: Make a real impact while working flexibly and embracing new challenges every day.
- Qualifications: Retail or hospitality experience, great communication skills, and a full driver's license.
The predicted salary is between 28080 - 28080 £ per year.
Johnson’s Dry Cleaners, part of the Timpson Group, is seeking enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding. This role requires coverage between various branches in the surrounding areas. A full driver's license and mode of transport are essential.
Location: Coventry
Covering shops in: Coventry, Leicester, Birmingham, Banbury, Oxford, Rugby, Northampton, Stratford upon Avon
Job Type: Permanent / Full Time
Pay: Starting at £27,456 per annum, increasing to £28,080 per annum following a successful trial period. You also have the opportunity to earn an uncapped weekly bonus.
Hours: 40 hours over 5 days, including weekends, with some overtime available when trained.
Job Description: Your day-to-day responsibilities will be to oversee operations in various branches and to provide a relief service to any branch within your area in the event of a colleague’s absence. You will ensure compliance with company policies and procedures to provide excellent service to customers and promote a positive working environment for colleagues. As a mobile manager, you will operate flexibly across a broad range of activities in support of the Company’s need to adapt to change and provide first-class service. You will work closely with Area Managers and Area Development Managers to ensure effective running of the area. You will be expected to complete an act of kindness for customers or colleagues every day.
What We Offer: Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve. In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:
- Free holiday homes
- Achievable uncapped bonuses
- Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
- An extra day off for your birthday
- Paid day off for a child’s first day at school
- Annual salary reviews
- Regular social events
- £1,000 weekly lottery draws
- Excellent promotion prospects
- Ongoing skills training
- £100 bonus when you get married
- Mental health support, including free flu jabs and a 24-hour helpline
Who We’re Looking For: We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed. Skills required include:
- Excellent organisational skills
- Effective time management skills
- Excellent written and verbal communication skills
- Team player/leader
- Ability to work unsupervised
- Analytical and problem-solving skills
- Ability to prioritise
- Demonstrate team spirit and provide motivation among staff
- Set standards by leading by example
- Clearly communicate plans and objectives in meetings
Who We Are: Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more! At Johnsons, we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.
Next Steps: Click the button below to apply. We look forward to meeting you!
Mobile Branch Manager in Coventry employer: JOHNSONS THE CLEANERS
JOHNSONS THE CLEANERS is an exceptional employer, offering a dynamic work culture that values teamwork and customer service excellence. With competitive salaries and the potential for uncapped bonuses, employees are encouraged to grow and thrive within the company while contributing to a legacy of over 200 years in quality care. Working in Tunbridge Wells provides a unique opportunity to engage with the community and make a meaningful impact across various local stores.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Branch Manager in Coventry
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like JOHNSONS THE CLEANERS, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like JOHNSONS THE CLEANERS!
We think you need these skills to ace Mobile Branch Manager in Coventry
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at JOHNSONS THE CLEANERS, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at JOHNSONS THE CLEANERS and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show JOHNSONS THE CLEANERS that you’re ready to jump in and contribute right away!
How to prepare for a job interview at JOHNSONS THE CLEANERS
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
