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- Tasks: Lead a team to enhance customer experience and drive growth at our Ferry Road branch.
- Company: A top dry cleaning service in the UK with a focus on customer satisfaction.
- Benefits: Enjoy holiday homes, driving lessons, and potential bonuses.
- Why this job: Perfect for those looking to grow in a dynamic retail or hospitality environment.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Full-time role with flexible hours, including weekends.
The predicted salary is between 30000 - 42000 £ per year.
A leading dry cleaners in the UK is seeking a Branch Manager for their Ferry Road location. This full-time role requires 40 hours over five days, including weekends.
Candidates should have excellent communication skills and a drive to succeed; customer service training will be provided.
Benefits include holiday homes, driving lessons, and potential for bonuses. Ideal for those transitioning from retail or hospitality.
Branch Manager — Growth & Customer Experience Leader employer: JOHNSONS THE CLEANERS
Contact Detail:
JOHNSONS THE CLEANERS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager — Growth & Customer Experience Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail or hospitality sectors. Let them know you're on the lookout for a Branch Manager role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their values. Practise common interview questions, especially around customer service, as that’s key for this role.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for customer experience shine through. They want to see that drive to succeed, so don’t hold back!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Branch Manager — Growth & Customer Experience Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about the role and ready to lead a team in providing top-notch experiences for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in retail or hospitality. We love seeing how your background can contribute to our growth and customer experience goals.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us see why you’d be a great fit for the Branch Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our Ferry Road location.
How to prepare for a job interview at JOHNSONS THE CLEANERS
✨Know the Company Inside Out
Before your interview, do some research on the dry cleaning industry and the specific company. Understand their values, mission, and what sets them apart from competitors. This will show your genuine interest and help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since this role is all about customer experience, be ready to share examples of how you've excelled in customer service in previous roles. Think of specific situations where you turned a negative experience into a positive one, as this will highlight your problem-solving skills.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle certain situations, especially related to managing a team or dealing with difficult customers. Practise your responses to these scenarios, focusing on your leadership style and how you prioritise customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the company's approach to customer service training or how they measure success in the branch. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
