At a Glance
- Tasks: Lead a branch, ensure customer satisfaction, and train an awesome team.
- Company: National dry cleaning service with a focus on quality and customer care.
- Benefits: Starting salary of £26,000, uncapped bonuses, and paid leave for special occasions.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26000 - 36400 £ per year.
A national dry cleaning service is seeking a Branch Manager in Sutton Coldfield for a full-time position. Responsibilities include managing the branch, ensuring customer satisfaction, and training staff. Candidates should be customer-focused with strong communication skills.
The role offers a starting salary of £26,000 plus the potential for an uncapped bonus and various benefits including paid leave for special occasions and annual salary reviews.
Branch Manager — Training, Customer Service & Uncapped Bonus in Sutton Coldfield employer: Johnsons Cleaners UK Limited
Contact Detail:
Johnsons Cleaners UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager — Training, Customer Service & Uncapped Bonus in Sutton Coldfield
✨Tip Number 1
Network like a pro! Reach out to people in the dry cleaning industry or related fields. You never know who might have a lead on that perfect Branch Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with managing a branch and ensuring customer satisfaction. We want you to shine!
✨Tip Number 3
Show off your training skills! Be ready to discuss how you've successfully trained staff in the past. Highlighting this will make you stand out as a candidate who can lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Branch Manager — Training, Customer Service & Uncapped Bonus in Sutton Coldfield
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure customer satisfaction in previous roles.
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application, and don’t hesitate to showcase any relevant training or leadership experiences you have.
Tailor Your Application: Take a moment to tailor your CV and cover letter to the job description. We love seeing candidates who take the time to align their skills with what we’re looking for in a Branch Manager.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Johnsons Cleaners UK Limited
✨Know the Company Inside Out
Before your interview, take some time to research the national dry cleaning service. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Branch Manager, customer satisfaction is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you resolved issues and improved service, as this will demonstrate your commitment to customer care.
✨Prepare for Training Scenarios
Since training staff is a big part of the role, think about your approach to training and development. Be ready to discuss any previous experience you have in training others, and consider how you would handle different training scenarios. This will show that you’re proactive and capable of leading a team.
✨Discuss Your Bonus Motivation
With an uncapped bonus on offer, it’s important to convey your motivation for achieving targets. Be prepared to talk about how you set goals for yourself and your team, and how you plan to drive performance to maximise those bonuses. This will highlight your ambition and alignment with the company’s success.