At a Glance
- Tasks: Lead and inspire a team in delivering exceptional automotive service experiences.
- Company: Join Johnsons Cars, where we create memorable customer journeys.
- Benefits: Earn £38,000 plus bonuses, enjoy birthday leave, and access exclusive discounts.
- Other info: Enjoy 31 days annual leave, industry-leading training, and a company car option.
- Why this job: Drive your career forward in a dynamic automotive environment with growth opportunities.
- Qualifications: Experience in service management and a passion for the automotive industry.
The predicted salary is between 38000 - 56000 £ per year.
Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we’re not just selling cars; we’re creating exceptional experiences for our customers. As a Service Manager/ Aftersales Manager at our Seat/Skoda & Honda Dealership in Wigan, you’ll earn a £38,000 basic salary with a £18,000 bonus on top.
Benefits:
- Birthday leave: an extra paid day off on your birthday.
- Company Pension Scheme.
- Staff discounts on vehicle sales, servicing, parts and labour.
- Access to diverse discounts through our benefits platform.
- On-demand dental services.
- Optional benefits such as healthcare cash plans.
Role and Responsibilities:
- Accountable for all workshop, service, and parts department staff; manage, coach, and develop the team.
- Plan, forecast, and deliver sales targets.
- Grow workshop utilisation and efficiency.
- Manage your own budget and drive business performance.
- Work closely with the head of business and other department managers.
The Ideal Candidate:
- Previous experience as a Service Manager or Assistant Aftersales Manager.
- Drive to push the department forward and achieve KPIs and brand standards.
- Demonstrated profitable track record of delivering excellent results and customer satisfaction.
- Strong management and leadership skills, winning mentality, and passion for the brand.
- Motor trade, automotive or car dealership experience essential.
What We Offer:
- 31 days paid annual leave, increasing to 33 with longevity.
- Company car option for Service Managers.
- Industry‑leading product and manufacturer training.
- Internal training academy and partnerships with leading management trainers.
Service Manager - Seat,Skoda,Honda & Cupra in Wigan employer: Johnsons Cars
Johnsons Cars is an exceptional employer in the automotive industry, offering a vibrant work culture that prioritises employee growth and development. With competitive salaries, generous benefits including birthday leave and staff discounts, and access to industry-leading training, our Wigan dealership provides a supportive environment where you can thrive and make a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Seat,Skoda,Honda & Cupra in Wigan
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Johnsons Cars. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you’re not just another candidate; demonstrate your passion for the brand and how you can contribute to creating exceptional customer experiences.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your previous experience as a Service Manager and how it aligns with the role at Johnsons Cars.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Manager - Seat,Skoda,Honda & Cupra in Wigan
Some tips for your application 🫡
Show Your Passion for Cars:When writing your application, let your love for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about creating exceptional experiences for our customers.
Highlight Relevant Experience:Make sure to showcase any previous experience as a Service Manager or in the automotive sector. We’re keen on seeing how your background aligns with the role and how you’ve driven results in past positions.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for, like strong management skills and a winning mentality. This shows us you’ve done your homework and are serious about joining our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Johnsons Cars
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially regarding Seat, Skoda, Honda, and Cupra. Familiarise yourself with their latest models, features, and any recent news. This will show that you're genuinely interested in the brands and can engage in meaningful conversations during the interview.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading a team, so be prepared to discuss your management style. Think of specific examples where you've successfully coached or developed staff. Highlight how you’ve driven performance and achieved KPIs in previous roles to demonstrate your capability.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a difficult customer or improving workshop efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively, showcasing your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the dealership's goals, team dynamics, or training opportunities. This not only shows your interest but also helps you gauge if the company is the right fit for you.
