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- Tasks: Lead and inspire a team in delivering exceptional automotive service experiences.
- Company: Join Johnsons Cars, a leader in the automotive industry with a focus on customer satisfaction.
- Benefits: Earn a competitive salary with bonuses, plus enjoy birthday leave and staff discounts.
- Other info: Access to top-notch training and excellent career progression opportunities.
- Why this job: Make a real impact in the automotive world while growing your career.
- Qualifications: Experience in service management and a passion for the automotive industry.
The predicted salary is between 38000 - 56000 £ per year.
Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we’re not just selling cars; we’re creating exceptional experiences for our customers. As a Service Manager/ Aftersales Manager at our Seat/Skoda & Honda Dealership in Wigan, you’ll earn a £38,000 basic salary with a £18,000 bonus on top.
Benefits:
- Birthday leave: an extra paid day off on your birthday.
- Company Pension Scheme.
- Staff discounts on vehicle sales, servicing, parts and labour.
- Access to diverse discounts through our benefits platform.
- On-demand dental services.
- Optional benefits such as healthcare cash plans.
Role and Responsibilities:
- Accountable for all workshop, service, and parts department staff; manage, coach, and develop the team.
- Plan, forecast, and deliver sales targets.
- Grow workshop utilisation and efficiency.
- Manage your own budget and drive business performance.
- Work closely with the head of business and other department managers.
The Ideal Candidate:
- Previous experience as a Service Manager or Assistant Aftersales Manager.
- Drive to push the department forward and achieve KPIs and brand standards.
- Demonstrated profitable track record of delivering excellent results and customer satisfaction.
- Strong management and leadership skills, winning mentality, and passion for the brand.
- Motor trade, automotive or car dealership experience essential.
What We Offer:
- 31 days paid annual leave, increasing to 33 with longevity.
- Company car option for Service Managers.
- Industry-leading product and manufacturer training.
- Internal training academy and partnerships with leading management trainers.
Service Manager - Seat/Skoda in Wigan employer: Johnsons Cars
Contact Detail:
Johnsons Cars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Seat/Skoda in Wigan
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Johnsons Cars. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you’re not just another candidate; you’re genuinely excited about creating exceptional experiences for customers at Johnsons Cars.
✨Tip Number 3
Practice your leadership skills! As a Service Manager, you’ll need to manage and coach a team. Think of examples from your past where you’ve successfully led a team or improved performance – we want to hear those stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Johnsons Cars family.
We think you need these skills to ace Service Manager - Seat/Skoda in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your previous experience in the automotive industry and any specific achievements that showcase your management skills and ability to drive results.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the brand and the automotive industry. Mention how your skills align with the responsibilities listed in the job description, and don’t forget to show your enthusiasm for creating exceptional customer experiences.
Showcase Your Leadership Skills: As a Service Manager, strong leadership is key. In your application, provide examples of how you've successfully managed teams in the past. Talk about how you’ve coached and developed staff to achieve targets and improve performance.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Johnsons Cars
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry, especially regarding Seat and Skoda. Familiarise yourself with their latest models, features, and any recent news. This shows your passion for the brand and helps you stand out.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to manage and develop a team. Prepare examples of how you've successfully led teams in the past, focusing on coaching and achieving targets. Use specific metrics or outcomes to illustrate your success.
✨Demonstrate Customer Focus
Customer satisfaction is key in this role. Be ready to discuss how you've improved customer experiences in previous positions. Share stories that highlight your problem-solving skills and ability to handle difficult situations effectively.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the dealership's goals, team dynamics, and how they measure success. This not only shows your interest but also helps you assess if the company is the right fit for you.