At a Glance
- Tasks: Manage parts orders, provide excellent customer service, and maintain stock accuracy.
- Company: Join Johnsons Cars, a leading independent automotive retail group with a supportive culture.
- Benefits: Enjoy 31 days holiday, staff discounts, and industry-leading training.
- Other info: Be part of a high-performing team where your contributions are valued.
- Why this job: Kickstart your automotive career in a dynamic environment with growth opportunities.
- Qualifications: Experience in a parts environment preferred; strong organisational and communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
At Johnsons Cars, we don’t just sell vehicles; we create exceptional customer experiences. As one of the UK’s leading independent automotive retail groups, with over 50 award-winning dealerships nationwide, we represent 15 globally recognised brands including Volkswagen, Ford, Hyundai, Skoda, Mazda, and Honda.
We’re looking for a motivated Parts Advisor to join our Volkswagen/Skoda dealership in Redditch.
Why Join Johnsons Cars?
- 31 days holiday, rising to 33 with service
- Birthday off – an extra paid day to celebrate
- Company pension scheme
- Staff discounts on vehicles, servicing, parts & labour
- Dentist on Demand access
- Industry-leading training + clear career progression opportunities
What You’ll Be Doing:
- Receiving, checking, and properly storing stock daily
- Picking, packing, and dispatching parts and orders accurately and efficiently
- Ordering parts and accessories under the guidance of the Service Manager
- Maintaining accurate departmental records and filing systems
- Ensuring compliance with company policies and Dealership Operating Standards
- Providing excellent customer service, responding promptly and courteously to enquiries
What We’re Looking For:
- Previous experience in a parts environment preferred
- Strong organisational skills with attention to detail
- Ability to respond to customer needs professionally and efficiently
- Target-driven mindset with a proactive, self-motivated approach
- Excellent interpersonal and communication skills
- Full UK driving licence
You’ll be joining a supportive, high-performing team where your contribution is valued, and where there are genuine opportunities to grow your career within an award-winning automotive group. Apply now and take the next step in your automotive career with Johnsons Cars.
Parts Advisor - Volkswagen in Redditch employer: Johnsons Cars
At Johnsons Cars, we pride ourselves on being a leading independent automotive retail group that values its employees and fosters a culture of growth and excellence. Located in Redditch, our Parts Advisor role offers not only competitive benefits such as enhanced holiday entitlement and staff discounts but also industry-leading training and clear career progression opportunities within a supportive team environment. Join us to be part of a dynamic workplace where your contributions are recognised and your career aspirations can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Volkswagen in Redditch
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Parts Advisor role at Johnsons Cars.
✨Tip Number 2
Prepare for the interview by researching Johnsons Cars and their values. Show us you’re not just another candidate; demonstrate your passion for delivering exceptional customer experiences and how you can contribute to our team.
✨Tip Number 3
Practice common interview questions related to parts advising and customer service. We want to see how you handle real-life scenarios, so think of examples from your past experience that highlight your skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Parts Advisor - Volkswagen in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Advisor role. Highlight any relevant experience in a parts environment and showcase your organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Johnsons Cars and how your skills align with our values. Keep it friendly and professional, just like we are!
Showcase Your Customer Service Skills:Since providing excellent customer service is key for us, make sure to include examples of how you've gone above and beyond for customers in the past. We love seeing that proactive mindset!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Johnsons Cars
✨Know Your Parts
Familiarise yourself with the parts and accessories specific to Volkswagen and Skoda. Being able to discuss these products confidently will show your passion for the role and impress your interviewers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Johnsons Cars values exceptional customer experiences, so demonstrating your ability to respond to customer needs professionally will be key.
✨Show Your Organisational Skills
Be ready to discuss how you manage stock and maintain records. Highlight any previous experience in a parts environment where attention to detail and organisation were crucial to your success.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if Johnsons Cars is the right fit for you.
