At a Glance
- Tasks: Engage with customers through inbound and outbound calls in the automotive sector.
- Company: Johnsons-Cars, a leading name in the automotive industry.
- Benefits: Competitive salary, paid leave, life assurance, and pension scheme.
- Other info: Join a dynamic team with great growth potential.
- Why this job: Kickstart your career in the automotive industry with top-notch training.
- Qualifications: Good telephone manner and an outgoing personality.
The predicted salary is between 25000 - 27700 € per year.
Johnsons-Cars in Redditch is seeking an Inbound and Outbound advisor to join their contact centre team. This role provides an excellent opportunity for individuals looking to start a career in the automotive industry with training provided.
The ideal candidate should have a good telephone manner and an outgoing personality.
The job offers a basic salary of £25,000 with an OTE of £27,700, and industry-leading training. Benefits include paid annual leave, life assurance, and a pension scheme.
Automotive Contact Centre Agent – Inbound/Outbound in Redditch employer: Johnsons Cars
Johnsons-Cars in Redditch is an exceptional employer, offering a supportive work culture that prioritises employee development and career progression within the automotive industry. With comprehensive training, competitive salaries, and attractive benefits such as paid annual leave and a pension scheme, employees are empowered to thrive in a dynamic environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Contact Centre Agent – Inbound/Outbound in Redditch
✨Tip Number 1
Make sure to research Johnsons-Cars and their values before your interview. Knowing the company inside out will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your telephone skills! Since this role is all about communication, try role-playing with a friend or family member to get comfortable with handling calls and responding to queries.
✨Tip Number 3
Don’t forget to showcase your personality during the interview. An outgoing attitude is key for this position, so let your enthusiasm shine through when discussing your experiences.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to join our team, so take advantage of our online application system to get your foot in the door.
We think you need these skills to ace Automotive Contact Centre Agent – Inbound/Outbound in Redditch
Some tips for your application 🫡
Show Off Your Personality:We want to see your outgoing personality shine through in your application! Use a friendly tone and let us know why you’re excited about joining the automotive industry.
Highlight Your Communication Skills:Since this role involves a lot of phone work, make sure to emphasise your good telephone manner. Share any relevant experiences where you've successfully communicated with customers or clients.
Tailor Your Application:Take a moment to tailor your application specifically for the Automotive Contact Centre Agent role. Mention how your skills align with the job description and what makes you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Johnsons Cars
✨Know Your Automotive Stuff
Brush up on basic automotive knowledge before your interview. Familiarise yourself with common car terms and the latest trends in the industry. This will show your genuine interest in the role and help you connect better with the interviewer.
✨Practice Your Phone Skills
Since this role involves a lot of phone interaction, practice your telephone manner. Try role-playing with a friend or family member to get comfortable speaking clearly and confidently. Remember, a friendly tone can make all the difference!
✨Show Off Your Outgoing Personality
Be yourself during the interview! Let your outgoing personality shine through. Share examples of how you've successfully interacted with customers in the past, as this will demonstrate your suitability for the contact centre environment.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training process or what a typical day looks like for an Automotive Contact Centre Agent. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
