General Sales Manager - Hyundai

Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers. Johnsons Cars is one of the UK’s leading independent franchise dealership networks, with 53 multi‑award‑winning dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.

We pride ourselves on maintaining the highest standards of professionalism and integrity. At Johnsons Cars, we are more than just a workplace; we are a team. We value our employees and offer a host of benefits that set us apart from the rest.

• Birthday Leave: Celebrate with an extra paid day off.
• Company Pension Scheme: Plan for your future.
• Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour.
• More Discounts: Access to a benefits platform with a range of discounts.
• Dentist on Demand: On‑demand dental services for all employees.
• Optional Benefits: Healthcare cash plans and more.

Role and Responsibilities:

• Lead, motivate, and manage the Sales team to achieve new and used vehicle sales, profitability, and customer satisfaction targets.
• Implement Hyundai sales processes and ensure adherence to manufacturer standards and compliance requirements.
• Develop and monitor performance metrics / KPIs, driving continuous improvement in conversion rates, margins, and F&I performance.
• Oversee the effective management of used vehicle stock, pricing, and presentation to maximise return on investment.
• Ensure monthly performance reviews are conducted constructively to maximise performance and align with group processes.
• Act as the senior leader for the dealership, ensuring seamless coordination between Sales, Aftersales, and Support functions.
• Line‑manage the Aftersales Manager, supporting delivery of service, parts, and workshop profitability and customer satisfaction KPIs.
• Promote a culture of teamwork, accountability, and high performance across all departments.
• Ensure the dealership operates in line with Hyundai standards, FCA regulations, Health & Safety requirements, and company policies.
• Drive operational efficiency and customer experience through effective communication and process alignment between departments.
• Recruit, train, and develop team members to achieve their full potential.
• Conduct regular performance reviews, setting clear objectives and development plans.
• Lead by example, fostering a positive, inclusive, and customer‑focused culture.
• Support succession planning and talent development across the dealership.

The ideal candidate will:

• Have a proven track record in a Sales management or Retail Manager role.
• Possess a strong understanding of brand KPIs.
• Be able to interpret accounts and interdependencies between various performance indicators.
• Demonstrate strong people skills with a history of leading high‑performing teams.

What We Offer:

• 31 days paid annual leave, increasing to 33 with longevity of service.
• Industry‑leading product and manufacturer training to support your growth and success.
• An internal training academy and partnership with top automotive management trainers for career elevation.