At a Glance
- Tasks: Process vehicle orders and maintain accurate records for exceptional customer experiences.
- Company: Join Johnsons Cars, a leading independent automotive retail group with award-winning dealerships.
- Benefits: Enjoy 31 days holiday, staff discounts, and industry-leading training with clear career progression.
- Other info: Work in a supportive environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team creating memorable customer experiences in the automotive industry.
- Qualifications: Previous vehicle administration experience and strong customer service skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
At Johnsons Cars, we don’t just sell vehicles we create exceptional customer experiences. As one of the UK’s leading independent automotive retail groups, with over 50 award‑winning dealerships nationwide, we represent 15 globally recognised brands including Volkswagen, Ford, Hyundai, Skoda, Mazda, and Honda.
Why Join Johnsons Cars?
- 31 days holiday, rising to 33 with service
- Birthday off - an extra paid day to celebrate
- Company pension scheme
- Staff discounts on vehicles, servicing, parts & labour
- Dentist on Demand access
- Industry leading training + clear career progression opportunities
What You’ll Be Doing
- To complete & process accurately all vehicle orders, on both Johnsons and the Manufacturer systems.
- To create computerised records on the IdealFile system for vehicles received into stock, completing details as required and keeping online records up to date at all times.
- To Hpi / Experian Check ALL incoming vehicles (part ex/direct purchase).
- To carry out vehicle mileage checks as per Group Guidelines.
- To ensure all cars are allocated the correct funding system code as they are booked in.
- To process all Vehicle Sales invoices accurately, using the correct system descriptions and codes, ensuring all handover documentation reaches the Sales Teams, via the IdealFile system, in a timely fashion.
- To Tax Vehicles as required.
- To carry out physical stock checks when required, submitting stock lists to the VSB Accountant and reporting any ‘anomalies’.
- To communicate New Vehicle delivery date change notifications as required by the individual dealership(s).
What We’re Looking For
- Have previous Vehicle administration experience.
- Be able to work both independently and as part of a team.
- Be numerate and pay attention to detail.
- Have exceptional customer service and people skills.
Sales Administrator in Birmingham employer: Johnsons Cars
Johnsons Cars is an exceptional employer that prioritises creating outstanding customer experiences while offering a supportive work environment. With generous benefits such as 31 days of holiday, industry-leading training, and clear career progression opportunities, employees are encouraged to grow and thrive within the company. Located across the UK, our award-winning dealerships provide a dynamic atmosphere where teamwork and individual contributions are valued, making it a rewarding place to build a career in the automotive industry.
