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- Tasks: Deliver exceptional customer service and manage vehicle servicing schedules.
- Company: Join Johnsons Cars, a leading independent dealership network in the UK.
- Benefits: Enjoy competitive salary, birthday leave, staff discounts, and a pension scheme.
- Why this job: Be part of a dynamic team and grow your career in the automotive industry.
- Qualifications: Experience as a Service Advisor in an automotive environment is essential.
- Other info: Access to industry-leading training and excellent career progression opportunities.
The predicted salary is between 28000 - 34000 £ per year.
Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we are not just selling cars; we are creating exceptional experiences for our customers. Johnsons Cars is one of the UK’s leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Now, we want you to be a part of our journey as a Service Advisor at our Hyundai Dealership in Slough.
Basic Salary: £28,000 and £6,000 bonus on top.
Service Advisor Experience Is Essential For This Role
Why Johnsons Cars?
- Birthday Leave: An extra paid day off on your birthday.
- Company Pension Scheme: Help you plan for your future.
- Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour.
- More Discounts: Access to our benefits platform for various discounts.
- Dentist on Demand: Access to on-demand dental services.
- Optional Benefits: A range of optional benefits, including healthcare cash plans.
Role And Responsibilities
- Provide the highest levels of customer service by being knowledgeable, courteous, responsive, and efficient.
- Ensure all customer expectations and requirements are exceeded.
- Deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing and repairs.
- Promote sales of genuine parts and accessories whenever possible.
The Ideal Candidate Will
- Maximise sales and profit opportunities while delivering exceptional professionalism and customer satisfaction.
- Be focused on achieving goals with excellent interpersonal skills.
- Have good telephone and face-to-face customer communication.
- Have experience working in a Service Advisor role within an automotive environment.
- Hold a valid UK driving licence.
- Enjoy working in a fast-paced, process-driven aftersales environment with strong organisation skills.
What We Offer
- 31 days paid annual leave, increasing to 33 with longevity of service.
- Industry-leading product and manufacturer training.
- Internal training academy and partnership with top Automotive Management trainers.
The Company
Welcome to Johnsons Cars, one of the UK’s biggest independent dealer groups with a nationwide presence. We are dedicated to delivering exceptional service to our valued customers. As an employer, we embody a culture of continuous growth and success.
The Values
- Innovation
- Accountability
- Teamwork
We are creative and fearless in our work, take ownership, and collaborate widely.
Additional Benefits
- Life Assurance
- Company Pension Scheme
- Birthday Leave
- Enhanced Holiday entitlement
- Staff Discounts
- Johnsons Benefits Platform
Service Advisor - Hyundai in Slough employer: Johnsons Cars Ltd
Contact Detail:
Johnsons Cars Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Hyundai in Slough
✨Tip Number 1
Get to know the company! Research Johnsons Cars and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our mission of delivering exceptional customer experiences.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experience as a Service Advisor. Highlight specific examples where you exceeded customer expectations or maximised sales opportunities. We love hearing about your successes!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished when you come in for your interview. It shows us you take the opportunity seriously and are ready to represent our brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re genuinely interested in the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Service Advisor - Hyundai in Slough
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for the automotive industry shine through! We want to see that you’re not just looking for a job, but that you’re genuinely excited about being a Service Advisor and creating exceptional experiences for our customers.
Tailor Your Experience: Make sure to highlight your previous experience as a Service Advisor. We’re looking for specific examples of how you've maximised sales and delivered top-notch customer service in a fast-paced environment. The more relevant your experience, the better!
Be Personable: Remember, we value excellent interpersonal skills! Use your application to showcase your ability to communicate effectively with customers. A friendly tone can go a long way in making your application stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Johnsons Cars!
How to prepare for a job interview at Johnsons Cars Ltd
✨Know Your Stuff
Make sure you brush up on Hyundai's latest models and features. Being knowledgeable about the brand will show your genuine interest in the role and impress the interviewers.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in the past. Johnsons Cars values customer satisfaction, so showcasing your experience in handling customer queries and complaints will be a big plus.
✨Sales Savvy
Think about times when you've maximised sales opportunities. Be ready to discuss how you can promote genuine parts and accessories effectively, as this is a key part of the Service Advisor role.
✨Show Your Team Spirit
Highlight your teamwork skills during the interview. Johnsons Cars thrives on collaboration, so sharing experiences where you've worked well with others will demonstrate that you're a great fit for their culture.