Retail Manager

Retail Manager

Full-Time 22000 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team and create amazing customer experiences in our Skoda Dealership.
  • Company: Johnsons Cars is a trusted name in the automotive industry with 58 award-winning dealerships across the UK.
  • Benefits: Enjoy birthday leave, staff discounts, a pension scheme, and on-demand dental services.
  • Why this job: Join a dynamic team focused on growth, integrity, and exceptional customer service.
  • Qualifications: Previous experience in retail or finance management in the automotive industry is essential.
  • Other info: Access industry-leading training and opportunities for career progression.

The predicted salary is between 22000 - 33000 £ per year.

Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers.

With 58 multi-award-winning Dealerships across the UK, we are a trusted name representing 17 car manufacturers. From Volkswagen to Volvo, Honda to Toyota Lexus, we've got it. Established in 1999, our journey has been one of rapid growth and success.

Now, we want you to be a part of our journey as a Retail Manager or Business Manager at our Skoda Dealership in Liverpool.

Basic Salary of £27,500 and a realistic OTE of £47,500

Why Johnsons Cars?

We pride ourselves on maintaining the highest standards of professionalism and integrity. At Johnsons Cars, we are more than just a workplace; we are a team. We value our employees and offer a host of benefits that set us apart from the rest:

  • Birthday Leave: We know family time is important to our people, so on your birthday you get an extra paid day off to celebrate with your nearest and dearest.
  • Company Pension Scheme: You will be entered into our Company Pension Scheme to help you plan for your future.
  • Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour.
  • More Discounts: Access to our benefits platform where you can take advantage of a host of different discounts from fitness gadgets to your weekly loaf.
  • Dentist on Demand: Your health is important to us, and that includes your dental health. All employees have access to on-demand dental services.
  • Optional Benefits: We offer a range of optional benefits, including healthcare cash plans.

Role and Responsibilities:

  • Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a sale.
  • Build rapport with customers quickly and easily and able to treat customers fairly.
  • Qualify customer's demands and needs so the most appropriate insurance products are recommended.
  • Monitor finance and insurance performance against budget; identifying and addressing shortfalls.
  • Assist the management team in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
  • Coach and develop the skills of the team to achieve business objectives.
  • Monitor performance, measure outcomes and provide regular feedback to the General Manager.

The ideal candidate will:

  • Previous Business/Finance Manager/Retail Manager experience gained within the Automotive Industry.
  • Demonstrates the ability to work well under pressure.
  • Excellent relationship building, customer facing and negotiating skills.
  • Organised with the ability to manage conflicting demands.
  • Honest and respectful with a strong sense of integrity.
  • Possess excellent communication and interpersonal skills with the ability to use own initiative.
  • A full, clean UK Driving Licence.

What We Offer:

Joining our team means you'll be part of a dynamic and rewarding environment. You can expect:

  • 31 days paid annual leave, increasing to 33 with longevity of service.
  • Industry-leading product and manufacturer training to support your growth and success.
  • For those who want to progress and show potential we have an internal training academy and partnership with some of the best Automotive Management trainers to give you the skills needed to elevate your career.

Retail Manager employer: Johnsons Cars Ltd

At Johnsons Cars, we are committed to creating a vibrant and supportive work environment where our employees can thrive. As a Retail Manager at our Skoda Dealership in Liverpool, you will benefit from competitive salaries, generous annual leave, and industry-leading training programs that foster personal and professional growth. Join our award-winning team and enjoy unique perks like Birthday Leave, staff discounts, and access to on-demand dental services, all while being part of a company that values integrity and teamwork.
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Contact Detail:

Johnsons Cars Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Manager

✨Tip Number 1

Familiarize yourself with the automotive industry, especially the brands Johnsons Cars represents. Understanding the unique selling points of each brand will help you build rapport with customers and recommend the right products.

✨Tip Number 2

Highlight your experience in managing teams and developing skills in others. Be prepared to discuss specific examples of how you've coached team members to achieve business objectives in previous roles.

✨Tip Number 3

Showcase your ability to work under pressure by sharing stories where you successfully managed conflicting demands. This will demonstrate your organizational skills and resilience, which are crucial for a Retail Manager.

✨Tip Number 4

Prepare to discuss your approach to customer relationship management. Think about how you can quickly build rapport and treat customers fairly, as this aligns with Johnsons Cars' values and mission.

We think you need these skills to ace Retail Manager

Customer Relationship Management
Negotiation Skills
Financial Acumen
Insurance Product Knowledge
Performance Monitoring
Team Coaching and Development
Organizational Skills
Pressure Management
Communication Skills
Interpersonal Skills
Analytical Skills
Problem-Solving Skills
Initiative
Attention to Detail

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand Johnsons Cars' values and culture. Highlight how your personal values align with their commitment to professionalism and integrity in your application.

Tailor Your CV: Make sure your CV reflects your previous experience as a Retail Manager or in a similar role within the automotive industry. Emphasize your skills in customer relationship building, financial product knowledge, and team development.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention specific examples of how you've successfully managed teams and met business objectives in the past.

Highlight Relevant Skills: In your application, clearly outline your excellent communication, negotiation, and organizational skills. Provide examples of how you've worked under pressure and managed conflicting demands effectively.

How to prepare for a job interview at Johnsons Cars Ltd

✨Know the Company and Its Values

Before your interview, take some time to research Johnsons Cars. Understand their mission, values, and the brands they represent. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.

✨Demonstrate Your Customer Relationship Skills

As a Retail Manager, building rapport with customers is crucial. Prepare examples from your past experiences where you've successfully built relationships or resolved customer issues. Highlight your ability to treat customers fairly and meet their needs.

✨Showcase Your Financial Acumen

Since the role involves understanding financial and insurance product regulations, be ready to discuss your previous experience in this area. Bring up specific instances where you monitored performance against budget or coached a team to achieve financial goals.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess how you would handle various situations in the dealership. Think about potential challenges you might face and how you would address them, especially under pressure. This will demonstrate your problem-solving skills and ability to manage conflicting demands.

Retail Manager
Johnsons Cars Ltd
J
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