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- Tasks: Manage parts orders, ensure stock accuracy, and deliver top-notch customer service.
- Company: Join Johnsons Cars, a leading independent dealership network in the UK.
- Benefits: Enjoy birthday leave, staff discounts, and a company pension scheme.
- Why this job: Kickstart your automotive career with industry-leading training and growth opportunities.
- Qualifications: Must have excellent interpersonal skills and a valid UK driving licence.
- Other info: Be part of a dynamic team focused on exceptional customer experiences.
The predicted salary is between 24000 - 36000 £ per year.
Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we are creating exceptional experiences for our customers. Johnsons Cars is one of the UK’s leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda. Now, we want you to be a part of our journey as a Parts Advisor for our Volkswagen Dealership based in Redditch.
Why Johnsons Cars?
- Birthday Leave: We know family time is important to our people, so on your birthday you get an extra paid day off to celebrate with your nearest and dearest.
- Company Pension Scheme: You will be entered into our Company Pension Scheme to help you plan for your future.
- Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour.
- More Discounts: Access to our benefits platform where you can take advantage of a host of different discounts from fitness gadgets to your weekly loaf.
- Dentist on Demand: Your health is important to us, and that includes your dental health. All employees have access to on-demand dental services.
- Optional Benefits: We offer a range of optional benefits, including healthcare cash plans.
Role And Responsibilities
- To ensure goods received are despatched or stocked on a daily basis.
- To ensure that all stock is received, checked and properly stored.
- To select items accurately, progress and despatch orders efficiently.
- To ensure that the Company's policies and procedures are adhered to and that the Dealership Operating Standards are maintained.
- To order parts and accessories, under the direction and supervision of the Service Manager.
- To ensure that the parts department's records are kept up to date.
- To ensure that an effective and efficient filing system is maintained within the Parts office.
- Promote satisfactory customer relations through expeditious and courteous handling of public.
The Ideal Candidate Will
- Take pride in their ability to maximise the success of the department whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction.
- Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever.
- Be able to relate and respond to customer’s needs.
- Hold a valid UK driving licence.
What We Offer
- 31 days paid annual leave, increasing to 33 with longevity of service.
- Industry-leading product and manufacturer training to support your growth and success.
- For those who want to progress and show potential we have an internal training academy and partnership with some of the best Automotive Management trainers to give you the skills needed to elevate your career.
The Company
Welcome to Johnsons Cars, we are one of the UK’s biggest independent dealer groups with a nationwide presence spanning 58 sites across the country. Proudly representing 17 esteemed brands, we are dedicated to delivering exceptional service to our valued customers. As well as our dealership network we also have a number of vehicle parts operations as well as our Fleet Services business. As an employer we embody a culture of continuous growth and success. By joining Johnsons Cars you will become part of a team that thrives on delivering exceptional service to our customers whilst providing a platform for your personal and professional growth. At Johnsons your career is as important as the outstanding service we provide to our customers.
The Benefits
- Life Assurance
- Company Pension Scheme
- Birthday Leave
- Enhanced Holiday entitlement
- Staff Discounts
- Johnsons Benefits Platform
The Values
- Innovation
- Accountability
- Teamwork
Parts Advisor - Volkswagen in Redditch employer: Johnsons Cars Ltd
Contact Detail:
Johnsons Cars Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Volkswagen in Redditch
✨Tip Number 1
Get to know the company! Research Johnsons Cars and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their mission of delivering exceptional customer experiences.
✨Tip Number 2
Practice your pitch! Be ready to talk about your skills and how they relate to the Parts Advisor role. We want to hear how your experience can help keep the parts department running smoothly and efficiently.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look the part. A smart outfit shows us you're serious about the role and ready to represent Johnsons Cars with pride.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Parts Advisor - Volkswagen in Redditch
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for the automotive industry shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a Parts Advisor at Johnsons Cars.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience and skills that match the job description. We appreciate when candidates take the time to show us why they’re the perfect fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and enthusiasm without having to sift through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Johnsons Cars Ltd
✨Know Your Parts
Before the interview, brush up on your knowledge of Volkswagen parts and accessories. Familiarise yourself with common components and their functions, as well as any recent updates or changes in the product line. This will show your passion for the brand and your readiness to assist customers effectively.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in the past. Johnsons Cars values professionalism and customer satisfaction, so think about situations where you went above and beyond to meet a customer's needs. Be ready to discuss these experiences during the interview.
✨Show Your Team Spirit
As a Parts Advisor, teamwork is crucial. Think of instances where you've collaborated with colleagues to achieve a common goal. Highlight your ability to work well within a team and how you contribute to a positive work environment. This will resonate well with the company's values of teamwork and accountability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the company culture, or how success is measured in the Parts department. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
