At a Glance
- Tasks: Engage with customers via inbound and outbound calls to provide exceptional service.
- Company: Leading automotive dealership in the UK with a vibrant team culture.
- Benefits: Competitive salary, birthday leave, staff discounts, and comprehensive training.
- Other info: Full-time role with opportunities for growth and development.
- Why this job: Join a dynamic team and kickstart your career in customer service without prior experience.
- Qualifications: Great phone skills and a positive, outgoing attitude.
The predicted salary is between 25000 - 25000 £ per year.
A leading automotive dealership based in the United Kingdom is seeking Inbound and Outbound Advisors for their Redditch contact centre. This full-time position offers a basic salary of £25,000 with an OTE of £27,700 and does not require previous contact centre experience.
The ideal candidates will have excellent telephone manners and a motivated, outgoing personality.
Benefits include:
- Birthday leave
- Pension scheme
- Staff discounts
- Dental services
- Extensive training programs
Customer Contact Centre Advisor – Inbound/Outbound in Redditch employer: Johnsons Cars Ltd
Join a dynamic automotive dealership in Redditch, where we prioritise employee well-being and growth. With a supportive work culture, comprehensive training programmes, and attractive benefits like birthday leave and staff discounts, we empower our Customer Contact Centre Advisors to thrive in their roles while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Contact Centre Advisor – Inbound/Outbound in Redditch
✨Tip Number 1
Make sure you research the company before your interview. Knowing about their values and services will help you connect better during the conversation. Plus, it shows you're genuinely interested in being part of their team!
✨Tip Number 2
Practice your telephone manners! Since this role is all about communication, try role-playing with a friend or family member. This will help you feel more confident and sound professional when you get that call.
✨Tip Number 3
Show off your outgoing personality! During interviews, let your enthusiasm shine through. Share examples of how you've engaged with customers or worked in teams to demonstrate your motivation and positive attitude.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Customer Contact Centre Advisor – Inbound/Outbound in Redditch
Some tips for your application 🫡
Show Off Your Personality:We want to see your motivated and outgoing personality shine through in your application. Don’t be afraid to let your unique voice come across in your writing – it’s all about making a connection!
Highlight Relevant Skills:Even if you don’t have contact centre experience, we’re looking for excellent telephone manners. Make sure to highlight any customer service or communication skills you have that could make you a great fit for the role.
Tailor Your Application:Take a moment to tailor your application specifically for this role. Mention why you’re excited about working in the automotive industry and how you can contribute to our team at the Redditch contact centre.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Johnsons Cars Ltd
✨Know the Company
Before your interview, take some time to research the automotive dealership. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Telephone Skills
Since this role involves inbound and outbound calls, practice your telephone manner. Speak clearly, use a friendly tone, and be prepared to demonstrate how you would handle different customer scenarios. Role-playing with a friend can be a great way to build confidence.
✨Highlight Your Personality
The ideal candidates for this position are outgoing and motivated. Be sure to showcase your personality during the interview. Share examples of how you've engaged with customers or worked in teams, as this will help the interviewer see how you fit into their culture.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the training programs, team dynamics, or growth opportunities within the company. This shows that you're serious about the role and eager to learn more.
