Retail Manager in London

Retail Manager in London

London Full-Time 27500 - 52500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team and create exceptional customer experiences in the automotive industry.
  • Company: Join Johnsons Cars, a top independent dealership network in the UK.
  • Benefits: Competitive salary, birthday leave, staff discounts, and a pension scheme.
  • Why this job: Be part of a dynamic team and grow your career in a rewarding environment.
  • Qualifications: Experience in retail or finance management within the automotive sector.
  • Other info: Access to industry-leading training and excellent career progression opportunities.

The predicted salary is between 27500 - 52500 £ per year.

Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers. Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK. Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.

Basic Salary of £27,500 and a realistic OTE of £52,500.

Why Johnsons Cars?

  • Birthday Leave: We know family time is important to our people, so on your birthday you get an extra paid day off to celebrate with your nearest and dearest.
  • Company Pension Scheme: You will be entered into our Company Pension Scheme to help you plan for your future.
  • Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour.
  • More Discounts: Access to our benefits platform where you can take advantage of a host of different discounts from fitness gadgets to your weekly loaf.
  • Dentist on Demand: Your health is important to us, and that includes your dental health. All employees have access to on-demand dental services.
  • Optional Benefits: We offer a range of optional benefits, including healthcare cash plans.

Role and Responsibilities:

  • Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a sale.
  • Build rapport with customers quickly and easily and able to treat customers fairly.
  • Qualify customer's demands and needs so the most appropriate insurance products are recommended.
  • Monitor finance and insurance performance against budget; identifying and addressing shortfalls.
  • Assist the management team in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
  • Coach and develop the skills of the team to achieve business objectives.
  • Monitor performance, measure outcomes and provide regular feedback to the General Manager.

The ideal candidate will:

  • Have previous Business/Finance Manager/Retail Manager experience gained within the Automotive Industry.
  • Demonstrate the ability to work well under pressure.
  • Exhibit excellent relationship building, customer facing and negotiating skills.
  • Be organised with the ability to manage conflicting demands.
  • Be honest and respectful with a strong sense of integrity.
  • Possess excellent communication and interpersonal skills with the ability to use own initiative.
  • Hold a full, clean UK Driving Licence.

What We Offer:

Joining our team means you'll be part of a dynamic and rewarding environment. You can expect:

  • 31 days paid annual leave, increasing to 33 with longevity of service.
  • Industry-leading product and manufacturer training to support your growth and success.
  • For those who want to progress and show potential we have an internal training academy and partnership with some of the best Automotive Management trainers to give you the skills needed to elevate your career.

Retail Manager in London employer: Johnsons Cars Ltd

At Johnsons Cars, we are committed to creating exceptional experiences not just for our customers but also for our employees. Located in Liverpool, our Volkswagen Dealership offers a vibrant work culture with a strong emphasis on teamwork, integrity, and professional growth. With benefits like birthday leave, a comprehensive pension scheme, and access to industry-leading training, we ensure that our Retail Managers thrive in a supportive environment while enjoying a rewarding career in the automotive industry.
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Contact Detail:

Johnsons Cars Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Johnsons Cars. A friendly chat can open doors you didn’t even know existed!

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for cars and customer service shine through. We want to see how you can create exceptional experiences for our customers, so share your ideas and past successes.

✨Tip Number 3

Prepare for those tricky questions! Think about how you’d handle various scenarios in the dealership. Brush up on your knowledge of financial and insurance products, as well as the latest trends in the automotive industry. We love candidates who are ready to hit the ground running!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Johnsons Cars family. Don’t miss out on this opportunity to rev up your career!

We think you need these skills to ace Retail Manager in London

Financial and Insurance Product Knowledge
Customer Relationship Building
Negotiation Skills
Performance Monitoring
Coaching and Development
Organisational Skills
Communication Skills
Interpersonal Skills
Pressure Management
Initiative
Automotive Industry Experience
Planning and Forecasting

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Retail Manager role at Johnsons Cars. Highlight your experience in the automotive industry and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how your previous experiences make you the perfect fit for Johnsons Cars. Keep it engaging and personal, so we get a sense of who you are.

Showcase Your Achievements: When detailing your work history, don’t just list your duties—show us your achievements! Use numbers and examples to demonstrate how you've made a difference in your previous roles. We love seeing results and how you’ve contributed to success!

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at Johnsons Cars. Don’t miss out on this opportunity!

How to prepare for a job interview at Johnsons Cars Ltd

✨Know Your Stuff

Before the interview, make sure you brush up on your knowledge of the automotive industry and Johnsons Cars specifically. Familiarise yourself with their brands, values, and recent news. This shows you're genuinely interested and prepared.

✨Showcase Your People Skills

As a Retail Manager, building rapport with customers is key. Prepare examples from your past experiences where you've successfully built relationships or resolved conflicts. This will demonstrate your ability to connect with customers and lead a team.

✨Be Ready for Scenario Questions

Expect questions that assess how you'd handle specific situations, like managing under pressure or coaching team members. Think of relevant scenarios from your previous roles and how you navigated them. This will highlight your problem-solving skills.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the dealership's goals or team dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your values.

Retail Manager in London
Johnsons Cars Ltd
Location: London

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