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For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage vehicle servicing schedules.
- Company: Join Johnsons Cars, a leading independent dealership network in the UK.
- Benefits: Enjoy birthday leave, staff discounts, and a company pension scheme.
- Why this job: Kickstart your career in the automotive industry with exceptional training and growth opportunities.
- Qualifications: Customer service experience and a valid UK driving licence required.
- Other info: Be part of a dynamic team focused on excellence and personal development.
The predicted salary is between 800 - 980 £ per month.
Are you ready to rev up your career in the automotive industry? At Johnsons Cars, we're not just selling cars; we're creating exceptional experiences for our customers. Johnsons Cars are one of the UK's leading independent Franchise Dealership Networks, with 53 multi-award-winning Dealerships across the UK.
Established in 1999, we have grown rapidly to represent a variety of global car manufacturers with 15 marques in total, including Volkswagen, Skoda, Seat, Hyundai, Ford, Honda, Suzuki, Fiat, Alfa Romeo, and Mazda.
Why Johnsons Cars?
- Birthday Leave: We know family time is important to our people, so on your birthday you get an extra paid day off to celebrate with your nearest and dearest.
- Company Pension Scheme: You will be entered into our Company Pension Scheme to help you plan for your future.
- Staff Discounts: Enjoy discounts on all 17 of our iconic brands for vehicle sales, servicing, parts and labour.
- More Discounts: Access to our benefits platform where you can take advantage of a host of different discounts from fitness gadgets to your weekly loaf.
- Dentist on Demand: Your health is important to us, and that includes your dental health. All employees have access to on-demand dental services.
- Optional Benefits: We offer a range of optional benefits, including healthcare cash plans.
Role And Responsibilities
- To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service projecting the quality image of the brand and the Company.
- To ensure all customer expectations and requirements are exceeded throughout.
- To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs.
- The promotion of sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services.
The Ideal Candidate Will
- Take pride in their ability in delivering exceptional levels of professionalism and customer satisfaction.
- Be focused on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever.
- Have good telephone and face to face customer communication.
- Hold a valid UK driving licence.
What We Offer
- 31 days paid annual leave, increasing to 33 with longevity of service.
- Industry-leading product and manufacturer training to support your growth and success.
- For those who want to progress and show potential we have an internal training academy and partnership with some of the best Automotive Management trainers to give you the skills needed to elevate your career.
The Company
Welcome to Johnsons Cars, we are one of the UK's biggest independent dealer groups with a nationwide presence spanning 58 sites across the country. Proudly representing 17 esteemed brands, we are dedicated to delivering exceptional service to our valued customers. As well as our dealership network we also have a number of vehicle parts operations as well as our Fleet Services business. As an employer we embody a culture of continuous growth and success. By joining Johnsons Cars you'll become part of a team that thrives on delivering exceptional service to our customers whilst providing a platform for your personal and professional growth. At Johnsons your career is as important as the outstanding service we provide to our customers.
The Benefits
- Life Assurance
- Company Pension Scheme
- Birthday Leave
- Enhanced Holiday entitlement
- Staff Discounts
- Johnsons Benefits Platform
Apprentice Service Advisor in Liverpool employer: Johnsons Cars Ltd
Contact Detail:
Johnsons Cars Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Service Advisor in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Johnsons Cars. Understand their values, the brands they represent, and what makes them stand out in the automotive industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think about examples from your past experiences where you've gone above and beyond for a customer or worked well in a team. This will help you shine during the interview!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the quality image of Johnsons Cars.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Apprentice Service Advisor in Liverpool
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for the automotive industry shine through! Share any experiences or interests that relate to cars and customer service. We want to see that you’re genuinely excited about joining our team at Johnsons Cars.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Apprentice Service Advisor role. Highlight relevant skills and experiences that match what we’re looking for. This shows us that you’ve done your homework and are serious about the position!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure your key points stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Johnsons Cars Ltd
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on Johnsons Cars and the role of an Apprentice Service Advisor. Familiarise yourself with their values, the brands they represent, and what exceptional customer service looks like in the automotive industry. This will show that you’re genuinely interested and ready to contribute.
✨Show Off Your People Skills
As a Service Advisor, you'll be interacting with customers daily. During the interview, highlight your interpersonal skills and any previous experience in customer service. Share specific examples of how you've handled challenging situations or exceeded customer expectations. This will demonstrate that you can deliver the high standards Johnsons Cars prides itself on.
✨Dress to Impress
First impressions matter! Dress smartly for your interview to reflect the professionalism expected at Johnsons Cars. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well. Remember, you want to project the quality image of the company right from the start.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This is your chance to show your enthusiasm and curiosity about the role and the company. Inquire about the training opportunities available, the team culture, or how success is measured in the position. Thoughtful questions can leave a lasting impression and show that you’re keen to grow within the company.
