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For Companies At a Glance
- Tasks: Deliver exceptional customer service and handle calls while securing service bookings.
- Company: Leading car dealership in Redditch with a focus on customer satisfaction.
- Benefits: Full training, annual leave, and a company pension scheme.
- Why this job: Join a dynamic team and enhance your customer service skills in a supportive environment.
- Qualifications: Positive, outgoing personality with a passion for helping customers.
The predicted salary is between 12000 - 18000 £ per year.
A leading car dealership in Redditch is seeking a Customer Service Advisor for a part-time maternity cover role. The ideal candidate will deliver exceptional customer service and have a positive, outgoing personality.
Responsibilities include:
- Handling calls
- Securing service bookings
- Maximising upsell opportunities
The position offers full training and numerous benefits, including annual leave and a company pension scheme.
Service Centre Advisor – Part-Time Maternity Cover in England employer: Johnsons Cars Ltd
Contact Detail:
Johnsons Cars Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Centre Advisor – Part-Time Maternity Cover in England
✨Tip Number 1
Make sure to research the car dealership before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or upsell services. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
When you get the chance, highlight your positive personality during the interview. A friendly attitude goes a long way in customer service roles, so let your enthusiasm shine through!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Service Centre Advisor – Part-Time Maternity Cover in England
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your positive and outgoing personality. A friendly tone can go a long way in showing us that you’re the right fit for our team.
Highlight Relevant Experience: When detailing your experience, focus on roles where you’ve delivered exceptional customer service. We love to see how you've handled calls or secured bookings in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities listed, like upselling opportunities and managing customer interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Johnsons Cars Ltd
✨Know the Company
Before your interview, do a bit of research on the car dealership. Understand their values, services, and what sets them apart in Redditch. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you handled difficult customers or upsold products successfully. This will demonstrate your ability to excel in the role of a Service Centre Advisor.
✨Practice Common Interview Questions
Anticipate questions related to customer service scenarios, such as how you would handle a complaint or secure a service booking. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Bring a Positive Attitude
Since the job requires a positive, outgoing personality, make sure to convey that during your interview. Smile, maintain eye contact, and engage with the interviewer. A friendly demeanour can go a long way in making a great first impression!
